Section 7 Flashcards
What is the system of processes that ensures the effective and efficient use if IT to enable an organization to achieve its business goal and to add value to key stakeholders in an organization
IT goverance
What job function sets up, maintains, and monitors devices that support business operations
Network administrators
What job function sets up, maintains, and monitors devices that support business operations.
System administrator
What job function controls the outward-facing content on an organization’s website and intranets and ensure that the sites function and integrate with back-end systems
Web administrator
What job function configures and troubleshoots an organization’s data repositories
Database administrator
What job function monitors the behaviors of the system components for anomalies and malicious attacks
Cybersecurity specialist
What job function provides end-user training and help users resolve issues accessing resources and systems
Technical support specialists
What term uses the resources and skills of a developed workforce from an external organization
Outsourcing
What term assigns a project to employees within the organization. Insourcing generally requires the development of new operations and processes
Insourcing
What broadly defines the project and usually begins with a business case, followed by a feasibility study
Project initiation
What includes developing a road map that everyone follows
Project planning
During what phase identifies project resources, including cost and time estimations
Project management plan
During what phase in which project deliverables are developed and completed
Project execution
During what phase does the project declare complete and the project team is dissolved
Project closure
What is constantly observed during the execution phase
Project performance
What typically revolve around budgets, people, technology, equipment, and stakeholder support
Risks in execution
What can be mitigated by assessing potential disruptions, ensuring adequate support from stakeholders, and having a shared understanding of the project’s complexity
Risks on integration
What risk is the uncontrolled change of a project’s scope, typically adding tasks and increased, unplanned costs to the project
Scope creep
What risk is uncontrolled change of a project’s scope, typically adding tasks and increased, unplanned costs to the project
Budget risk
What risk is the departments and individuals resist organizational changes resulting from the project
Resistance to change
What risk is the inability to secure sufficient resources for the project
Resource risk
What risk is when the vendor fails to deliver on contractual obligations
Contract risk
What risk is when completion of some tasks is dependent on the completion of other tasks
Project dependencies
What risk is the assumption about the project are invalidated during project development
Project assumptions risk
What risk is when the project meets the requirements but delivers fewer benefits than outlined in the business case
Benefit shortfall
What risk is when requirements have not been properly validated or documented
Requirements quality risk
What requires significant input from stakeholders
Requirement analysis
What is a written agreement between all parties that records the system requirements and guides system development
System requirement specification (SRS)
During what phase is the system built, including such things as developing programs and databases and creating data files
Implementation phase
What is the monitoring, evaluating and modifying the system as needed
System maintenance
What is the removal of errors to ensure functionality of the system
Corrective maintenance
What is performed when organizational changes affect system requirements
Adaptive maintenance
What is performed when new components are introduced, improves or enchanced
Perfective maintenance
What refers to the changes made to increase the life span of systems and could include restructuring, optimizing code, or updating documentation that impacts the scalability, stability, and maintainability of the system
Preventive maintenance
What is primarily the process of checking systems and confirming that the final product was compatible with the system requirement specification
Testing
What kind of documentation explains the system to user and may include information such as how to access certain features, frequently asked questions, and contact information for customer support
User documentation
What kind of documentation describes the system’s internal configuration so the system can be maintained later in its life cycle
System documentation
What kind of documentation describes how to install and maintain the system, including information about installing updates and providing feedback to the development team
Technical documentation
What was the early approaches to the system that engineers used; first requirements analysis, the design and implementation, and testing
Waterfall model
What is building and evaluating basic versions of a proposed system
Prototyping
What are system development methodologies that propose incremental implementations
Agile methods
What methodologies has a wish list and assesses progress in daily meetings till the wish list is completed
Scrum
What methodologies is developed by a team of fewer than a dozen individuals, working in a communal workspace, where they freely share ideas and assist each other in the development project
Extreme programming model (XP)
What provides replicas, or copies, of critical systems that can be deployed when the original systems are not available
High availability solutions
What relies on solutions to ensure that systems can be recovered from catastrophic events in a reasonable amount of time with minimal data loss
Disaster recovery plans (DRPs)
What involves setting up the operating system to simultaneously write copies of the data on several storage devices
Data mirroring
What can be stored on any data storage device
Data backups
What are inexpensive and can be transported to an off-site location
Tap drives
What are a common solution for disaster recovery
Off-site storage locations
What is the use of handheld devices
Mobile computing
What is the system of interconnected devices known as
Internet of things (IoT)
What refers to the growing interdependence of the world’s economies and cultures
Globalization
