Section 6

Question 1

The four factors of efficent organizing

Answer 1

Division of Work/ Specialization of Labor
Span Control
Centralization Vs. Decentralization
Unity of Command

Question 2

Definition of Organization

Answer 2

A process through which the resources of the organization are used to accomplish objectives efficiently

Question 3

Division of work/ Specialization of Labor

Answer 3

1. Doing one job but doing it very well, makes one the expert at it
2. Limited variety of workers
3. Boredom can set it since no one else knows the job as well and thus cannot substitute; and the total mission is not understood as one is so focused

Question 4

Span Control

Answer 4

1. Downward - refers to the number of people that one directly supervises
2. The strategic, higher level, has smaller spans do to other duties
3. Lower levels have larger spans

Question 5

What does span size depend on?

Answer 5

1. Supervisor’s knowledge and experience
2. Worker’s knowledge and experience
3. Space / logistics / USE of technology
4. Type of work - repetitive or changing

Question 6

What is the span size of Supervisor’s knowledge and experience

Answer 6

How many people are under them?

Span size is more

Question 7

What is the span size of Worker’s knowledge and experience

Answer 7

When lower span size is lower, entry level jobs, learning

Question 8

What is the span size of Space / logistics / USE of technology

Answer 8

Assists people, teaches more people, so span size is bigger

Question 9

What is the span size Type of work - repetitive or changing

Answer 9

Repetitive is larger

Changing is smaller to make sure everybody get it

Question 10

Centralization

Answer 10

1. Control and decision making are at the TOP - small span size
2. Weber says data has to go through many layers, data governance, small layers, small control = small span . Weber wants to watch everyone
3. On your own

Question 11

Decentralization

Answer 11

1. Control and decision making are DELEGATED - big span size
2. Spread the work around, group work, many people have access to data
3. People have more freedom

Question 12

What structure is best depends on what for Centralization and Decentralization?

Answer 12

1. Employee Characteristics
2. Organization size
3. Management Philosophy
4. USE of information technology

Question 13

Employee characteristics -

Answer 13

If they are skilled and experienced then decentralization because they do not need supervised

Question 14

Organization size -

Answer 14

If it is large then decentralized. Ex: DUQ divided into schools to be efficient

Question 15

Management Philosophy -

Answer 15

If Conservatory then Centralization because there are no risks
If it is a risky organization then Decentralization

Question 16

USE of information technology -

Answer 16

Decentralization to get to more people

Question 17

Unity of Command

Answer 17

1. Upward. The “idea” that each person reports to one person
2. Relates to span control
3. Doesn’t always work, but if it does then efficiency