Section 5 Flashcards
Troubleshooting IPv4 Network Connectivity
What should you check when there is no end to end connectivity between devices?
- Physical connections (cables, etc…)
- Route path (traceroute, route tables)
- Default gateways
- Name resolution
- Access Control Lists
What does ACL stand for?
Access Control List
What is an ACL?
A list kept by router to control access to or from the router for a number of services.
What does ICMP stand for?
Internet Control Messaging Protocol
What OSI layer does ICMP operate at?
Layer 3 (Network)
What is ICMP used for?
To report errors and provide information that is relevant to IP pack processing.
What RFC documents ICMP?
RFC 792
What does SLA stand for?
Service Level Agreement
What are three functions of the IP SLA measurements?
- Edge-to-edge network availability monitoring
- Network performance monitoring
- Troubleshooting network operation
What command creates an IP SLA operation and enters the IP SLA configuration mode?
ip sla [operation #]
What command configures an ICMP echo test for a specified destination?
icmp-echo [destination ip address]
What is the command for scheduling when an IP SLA measurement will be taken?
ip sla schedule [parmeters]
What are the parameters that can be used when you use the ip sla schedule command?
- life
- start-time
- ageout
- recurring
What does the life keyword set in an IP SLA measurement?
How long the IP SLA test will run.
How long will the IP SLA test run if you use the following command?
ip sla schedule life forever
Until you manually remove it.
What keyword determines when the IP SLA test should start?
start-time
What start-time keyword allows you start the IP SLA measurement immediately?
now
What keyword controls how long IP SLA date is kept?
ageout
What keyword lets you schedule an IP SLA test periodically?
recurring
Can you modify an IP SLA test after it has been scheduled?
No
What command lets you verify IP SLA configuration on a device?
show ip sla configuration
What command lets you verify IP SLA statistics on a device?
show ip sla statistics
What two tools should be used to test end to end connectivity?
ping and treaceroute
What are the three main categories of issues that cause a failure of the network?
- hardware failures
- software failures (bugs)
- configuration errors
What can you do to check the status of an interface?
- Check LEDs on the device
2. Use the show interfaces command in the CLI
What three steps can you try when you have a down interface?
- Check that you have the correct cable type
- Try replacing the suspect cable with a known good one
- Enable the interface in the CLI
What output should you look to from the show interfaces command to identify interface/cabling issues?
- Input queue drops
- Output queue drops
- Input errors
- Output errors
What do Input Queue Drops indicate?
More traffic was delivered than could be processed. Usually indicates high CPU usuage.
What does LED stand for?
Light Emitting Diode
What do Output Queue Drops indicate?
That packets were dropped on the interface. Typically occurs when aggregate input traffic is higher than output capability. A network bottleneck is occurring.
What do Input errors indicate?
Errors were detected during the reception of the frame. Typically CRC errors.
What do CRC errors indicate?
cabling issues, duplex mismatches, and interface hardware problems.
What do Output errors indicate?
Output errors typically indicate data collisions over the wire. Usually the result of duplex mismatches.
What is the most common cause of interface errors?
Duplex mismatches
Point-to-point links should always be run at what duplex?
Full
When is autonegotiation for speed and duplex recommended?
For ports that are connected to non-critical endpoints.
When is manually setting the speed and duplex recommended?
On links between network devices and ports connected to critical endpoints.