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Business Year 10 > Section 4 > Flashcards

Section 4 Flashcards

1
Q

What are the 8 stages of requirement? Put it in order.

A
  1. Need analysis-
    Analyse what employee is needed/ missing in the business
  2. Write job description-
    Informing the person what will they do in te job
  3. Write job specification-
    Informing the person the skills needed for the job
  4. Advertise the job-
    Advertising job through recruitment agencies, job centres (attract people)
  5. Shortlist-
    Reducing the amount of people who applied for the job (reading CVs)
  6. Interview-
    Interviewing to see which one is better suited, then pick the right criteria
  7. Check reference-
    Check the person’s background and references
  8. Appoint successful candidate-
    Inform the person they got the job (best suited for the job)
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2
Q

What are the 2 types of job training?

A

On-the-job-training-
Being trained at work

Off-the-job-training-
Being trained outside of work

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3
Q

What are the advantages of on-the-job-training?

A

-individually trained
(Specified for only you)

-cheaper
(No travel)

  • trained in the way of the company
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4
Q

What are the disadvantages of on-the-job-training?

A

Trainer is giving up its own time to train you

Quality may not be enough/good

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5
Q

What are the advantages of off-the-job-training?

A
  • Experts provide the training
  • Trainer can use training equipment.
  • give you lectures and demonstrations
  • teaches role-play
    (To act out e.g in order to handle a difficult customer)
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6
Q

What are the disadvantages of off-the-job-training?

A

-more expensive (travelling costs)

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7
Q

What is monetary?

A

The idea of motivating employees using money

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8
Q

What is piece rate? Name the disadvantages and advantages.

A
  • paying the employee considering how much work they have done

Advantages:
- employee is encouraged to increase his production

Disadvantage:

  • earning can be less stable
  • complicated system
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9
Q

Name the 8 monetary methods.

A
  1. Piece rate-
    (payment considering the employee’s amount of work)
  2. Commission-
    (a payment made to employees based on the value of sales achieved)
  3. Bonus-
    (extra money added to the salary)
  4. Fringe benefits-
    (giving something else other than money {rewards})
  5. overtime pay-
    (paid when working extra hours)
  6. Time rate-
    (amount of hours you work to get a specific amount of money) - not the same as piece rate.
  7. Salary -
    (the money given when employee worked yearly)
  8. Profit sharing-
    (sharing them money earned from the company with the employees)
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10
Q

What are the pros/cons of a ‘‘piece rate’’ method?

A

Pros:

-Employee is very motivated to increase its productivity

Cons:

  • Complicated system
  • Earning becomes unstable (not fixed)
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11
Q

What are the pros/cons of a ‘‘Commission’’ method?

A

Pros:

-Encourages workers to work even more as it results in more money

Cons:

  • Budget challenges
  • Sales people can struggle the most with this method
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12
Q

What are the pros/cons of a ‘‘Bonus’’ method?

A

Pros:

  • Workers feel appreciated therefore are motivated to do more work
  • Feel encouraged to do more

Cons:

  • Costly for the company
  • Risk of colleagues being jealous therefore tension may rise.
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13
Q

What are the pros/cons of a ‘‘Fringe benefit’’ method?

A

Pros:

-Companies can ensure that employees are satisfied and healthy

Cons:

  • Colleagues may compare each other
  • represent a certain standard for the employee (jealousy could occur)
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14
Q

What are the pros/cons of a ‘‘Overtime Pay’’ method?

A

Pros:

  • More flexible workforce
  • Ability to deal with busy working periods
  • Can cover for absence
  • No recruiting extra staff

Cons:

  • Can affect the employee’s health (by working long hours)
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15
Q

What are the pros/cons of a ‘‘Time rate’’ method?

A

Pros:

  • The amount of work done (output) will not be measured, only hours will consider your salary.

Cons:

  • Lack of motivation for employee
  • Less efficient/rapid work
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16
Q

What are the pros/cons of a ‘‘Salary’’ method?

A

Pros:

  • Guarantee of the employee’s payment.
  • Employee’s lack of work or absence will not affect it.

Cons:

  • Employees can take absence from work more easily
  • Companies could have less staff due to absence.
17
Q

What are the pros/cons of a ‘‘Profit sharing’’ method?

A

Pros:

  • Employees are more involved
  • Employees have more responsibilities

Cons:

-Smaller businesses can get into conflict.

18
Q

What meant by non-monetary motivation?

A

Motivating staff/employees without using money (unlike monetary)

19
Q

Name the 7 non-monetary methods.

A
  1. Job enrichment-
    (To take up more responsibilities)
  2. Team working-
    (Colleagues working together)
  3. Fear-
    (fear of losing the job [strict boss])
  4. Job rotation-
    (Employees having different responsibilities during the day, week or month)
  5. Job enlargement -
    (Staff given more interesting jobs)
  6. Award Scheme -
    (Rewarding the workers)
  7. Promotion-
    (increasing the yearly salary)
20
Q

What are the pros/cons of a ‘’ Team-working’’ method?

A

Pros:

  • Encouraged to not let the team down therefore employees are working hard

Cons:

-Conflict can occur (disagreement)

21
Q

What are the pros/cons of a ‘‘Fear’’ method?

A

Pros:

  • Employee do the work properly
  • Work harder

Cons:

  • Get stressed/unhappy
22
Q

What are the pros/cons of a ‘‘Job rotation’’ method?

A

Pros:

  • Prevent employees from being bored

Cons:

  • Employees may not be specialised at a certain skill
  • May not do the job very well
23
Q

What are the pros/cons of a ‘’ Job enlargement’’ method?

A

Pros:

  • A variety of work given to staffs (increase motivation and interest)

Cons:

  • Risk that some employees may not like more responsibilities
  • Not motivated
24
Q

What does it mean when a company has a ‘‘high productivity’’?

A

When the employees are working really well and the organisation is achieving its goal successfully.

25
Q

Using the idea of employees, what encourages businesses to achieve their goals/objectives?

A

When workers are doing well and are working very efficiently

26
Q

Draw the Mostow’s hierarchy of needs.

A

Most important to least important-

  1. Physiological needs (food, shelter, clothing)
  2. Safety (safe from physical danger)
  3. Social needs (needs of others, fun, relationships)
  4. Self-esteem (feeling valued)
  5. Self-fulfillment (achieving personal goals, potential)
27
Q

What is the specific law of equal pay and what effect does it have on an organisation?

A

Specific law:

  • fair payment of the amount of hours the employee has worked
  • the right to have the same salary as the opposite sex

Effects:

  • Employee likes work
  • Organisation is rated as equivalent and proved to be treating staff equally
28
Q

What is the specific law of Minimum Wage and what effect does it have on an organisation?

A

Specific law-

  • all part-time and temporary workers must be paid a minimum wage of working
  • Those on piece-rate pay (fixed payment) must have a minimum wage

Effects:

  • Companies have separate minimum wages for different ages (legal)
29
Q

What is the specific law of discrimination and what effect does it have on an organisation?

A

Specific law:

  • employers must not be pointed out because of its difference e.g sex, age, religion, disability, race.
  • Must fight for equality

Effect:

  • Business can have a mix society
  • If law is broken, there will be consequences
30
Q

What is the specific law of Employment rights and what effect does it have on an organisation?

A

Specific law:

  • Abuse or harassment is illegal
  • Employee must have right to go to court if needed

Effects:

  • Employees will be treated with fairness
  • Employees will feel safe
31
Q

What is the specific law of Health and safety and what effect does it have on an organisation?

A

Specific law:

  • Employees need a safe premises (safe place at work)
  • Ensure that worker’s health is not affected because of their work

Effects:

  • Organisation will be spending money to train staff
  • Organisation will spend money on maintaining the standards set out for safety.
32
Q

What are the 3 types of Leadership? Explain in detail.

A
  1. Autocratic -
    (Workers make all decisions (boss, manager etc) and expect employees to follow the orders
  2. Laisser-Faire -
    (give employees the opportunity to make decisions)
  3. Democratic -
    (Managers and employees work together to make decisions)
33
Q

What is the difference between Direct and Indirect Discrimination?

A

Direct discrimination-

employee is treated less favourably due to their race,sex, marital status, religion, sexual orientation or gender reassignment.

Indirect discrimination -

Business hiring specific employers with the same ability (applies to everyone in the employment/company) but the recruit is with a disadvantage (not what the company would want in a person in terms of qualifications)

34
Q

What is the Trade Union?

A

A group of people that acts like a pressure group towards a company, in order to help employees from suffering (to protect employees)

35
Q

Why would employees join a Trade Union?

A

To be safe and treated fairly at work

36
Q

What do Trade unions supply for employees?

A
  • Can pay for the court cases of the employee
  • Give experts advice and support
  • Help striking (the more people striking, the more powerful trade union can be)
37
Q

What are the disadvantages of employees by joining the trade union?

A

-Can lose money from striking (not working, therefore no money)

38
Q

What 3 ways can Trade union tackle a problem?

A
  1. Striking
    (the more people striking, the better)
  2. Overtime ban-
    (Making the employees refuse to work extra hours for the company)
  3. Representation -
    (Giving advice to employees when they have problems at work.)
39
Q

Give me 1 name of a Trade Union group.

A

ACAS -

  • Organisation that advice, support and solve problems
  • Work with employees and employers to solve problems
  • Provide quality training for employees..

Business Year 10 (6 decks)

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