Section 4 Flashcards
What are the 8 stages of requirement? Put it in order.
- Need analysis-
Analyse what employee is needed/ missing in the business - Write job description-
Informing the person what will they do in te job - Write job specification-
Informing the person the skills needed for the job - Advertise the job-
Advertising job through recruitment agencies, job centres (attract people) - Shortlist-
Reducing the amount of people who applied for the job (reading CVs) - Interview-
Interviewing to see which one is better suited, then pick the right criteria - Check reference-
Check the person’s background and references - Appoint successful candidate-
Inform the person they got the job (best suited for the job)
What are the 2 types of job training?
On-the-job-training-
Being trained at work
Off-the-job-training-
Being trained outside of work
What are the advantages of on-the-job-training?
-individually trained
(Specified for only you)
-cheaper
(No travel)
- trained in the way of the company
What are the disadvantages of on-the-job-training?
Trainer is giving up its own time to train you
Quality may not be enough/good
What are the advantages of off-the-job-training?
- Experts provide the training
- Trainer can use training equipment.
- give you lectures and demonstrations
- teaches role-play
(To act out e.g in order to handle a difficult customer)
What are the disadvantages of off-the-job-training?
-more expensive (travelling costs)
What is monetary?
The idea of motivating employees using money
What is piece rate? Name the disadvantages and advantages.
- paying the employee considering how much work they have done
Advantages:
- employee is encouraged to increase his production
Disadvantage:
- earning can be less stable
- complicated system
Name the 8 monetary methods.
- Piece rate-
(payment considering the employee’s amount of work) - Commission-
(a payment made to employees based on the value of sales achieved) - Bonus-
(extra money added to the salary) - Fringe benefits-
(giving something else other than money {rewards}) - overtime pay-
(paid when working extra hours) - Time rate-
(amount of hours you work to get a specific amount of money) - not the same as piece rate. - Salary -
(the money given when employee worked yearly) - Profit sharing-
(sharing them money earned from the company with the employees)
What are the pros/cons of a ‘‘piece rate’’ method?
Pros:
-Employee is very motivated to increase its productivity
Cons:
- Complicated system
- Earning becomes unstable (not fixed)
What are the pros/cons of a ‘‘Commission’’ method?
Pros:
-Encourages workers to work even more as it results in more money
Cons:
- Budget challenges
- Sales people can struggle the most with this method
What are the pros/cons of a ‘‘Bonus’’ method?
Pros:
- Workers feel appreciated therefore are motivated to do more work
- Feel encouraged to do more
Cons:
- Costly for the company
- Risk of colleagues being jealous therefore tension may rise.
What are the pros/cons of a ‘‘Fringe benefit’’ method?
Pros:
-Companies can ensure that employees are satisfied and healthy
Cons:
- Colleagues may compare each other
- represent a certain standard for the employee (jealousy could occur)
What are the pros/cons of a ‘‘Overtime Pay’’ method?
Pros:
- More flexible workforce
- Ability to deal with busy working periods
- Can cover for absence
- No recruiting extra staff
Cons:
- Can affect the employee’s health (by working long hours)
What are the pros/cons of a ‘‘Time rate’’ method?
Pros:
- The amount of work done (output) will not be measured, only hours will consider your salary.
Cons:
- Lack of motivation for employee
- Less efficient/rapid work
What are the pros/cons of a ‘‘Salary’’ method?
Pros:
- Guarantee of the employee’s payment.
- Employee’s lack of work or absence will not affect it.
Cons:
- Employees can take absence from work more easily
- Companies could have less staff due to absence.
What are the pros/cons of a ‘‘Profit sharing’’ method?
Pros:
- Employees are more involved
- Employees have more responsibilities
Cons:
-Smaller businesses can get into conflict.
What meant by non-monetary motivation?
Motivating staff/employees without using money (unlike monetary)
Name the 7 non-monetary methods.
- Job enrichment-
(To take up more responsibilities) - Team working-
(Colleagues working together) - Fear-
(fear of losing the job [strict boss]) - Job rotation-
(Employees having different responsibilities during the day, week or month) - Job enlargement -
(Staff given more interesting jobs) - Award Scheme -
(Rewarding the workers) - Promotion-
(increasing the yearly salary)
What are the pros/cons of a ‘’ Team-working’’ method?
Pros:
- Encouraged to not let the team down therefore employees are working hard
Cons:
-Conflict can occur (disagreement)
What are the pros/cons of a ‘‘Fear’’ method?
Pros:
- Employee do the work properly
- Work harder
Cons:
- Get stressed/unhappy
What are the pros/cons of a ‘‘Job rotation’’ method?
Pros:
- Prevent employees from being bored
Cons:
- Employees may not be specialised at a certain skill
- May not do the job very well
What are the pros/cons of a ‘’ Job enlargement’’ method?
Pros:
- A variety of work given to staffs (increase motivation and interest)
Cons:
- Risk that some employees may not like more responsibilities
- Not motivated
What does it mean when a company has a ‘‘high productivity’’?
When the employees are working really well and the organisation is achieving its goal successfully.
Using the idea of employees, what encourages businesses to achieve their goals/objectives?
When workers are doing well and are working very efficiently
Draw the Mostow’s hierarchy of needs.
Most important to least important-
- Physiological needs (food, shelter, clothing)
- Safety (safe from physical danger)
- Social needs (needs of others, fun, relationships)
- Self-esteem (feeling valued)
- Self-fulfillment (achieving personal goals, potential)
What is the specific law of equal pay and what effect does it have on an organisation?
Specific law:
- fair payment of the amount of hours the employee has worked
- the right to have the same salary as the opposite sex
Effects:
- Employee likes work
- Organisation is rated as equivalent and proved to be treating staff equally
What is the specific law of Minimum Wage and what effect does it have on an organisation?
Specific law-
- all part-time and temporary workers must be paid a minimum wage of working
- Those on piece-rate pay (fixed payment) must have a minimum wage
Effects:
- Companies have separate minimum wages for different ages (legal)
What is the specific law of discrimination and what effect does it have on an organisation?
Specific law:
- employers must not be pointed out because of its difference e.g sex, age, religion, disability, race.
- Must fight for equality
Effect:
- Business can have a mix society
- If law is broken, there will be consequences
What is the specific law of Employment rights and what effect does it have on an organisation?
Specific law:
- Abuse or harassment is illegal
- Employee must have right to go to court if needed
Effects:
- Employees will be treated with fairness
- Employees will feel safe
What is the specific law of Health and safety and what effect does it have on an organisation?
Specific law:
- Employees need a safe premises (safe place at work)
- Ensure that worker’s health is not affected because of their work
Effects:
- Organisation will be spending money to train staff
- Organisation will spend money on maintaining the standards set out for safety.
What are the 3 types of Leadership? Explain in detail.
- Autocratic -
(Workers make all decisions (boss, manager etc) and expect employees to follow the orders - Laisser-Faire -
(give employees the opportunity to make decisions) - Democratic -
(Managers and employees work together to make decisions)
What is the difference between Direct and Indirect Discrimination?
Direct discrimination-
employee is treated less favourably due to their race,sex, marital status, religion, sexual orientation or gender reassignment.
Indirect discrimination -
Business hiring specific employers with the same ability (applies to everyone in the employment/company) but the recruit is with a disadvantage (not what the company would want in a person in terms of qualifications)
What is the Trade Union?
A group of people that acts like a pressure group towards a company, in order to help employees from suffering (to protect employees)
Why would employees join a Trade Union?
To be safe and treated fairly at work
What do Trade unions supply for employees?
- Can pay for the court cases of the employee
- Give experts advice and support
- Help striking (the more people striking, the more powerful trade union can be)
What are the disadvantages of employees by joining the trade union?
-Can lose money from striking (not working, therefore no money)
What 3 ways can Trade union tackle a problem?
- Striking
(the more people striking, the better) - Overtime ban-
(Making the employees refuse to work extra hours for the company) - Representation -
(Giving advice to employees when they have problems at work.)
Give me 1 name of a Trade Union group.
ACAS -
- Organisation that advice, support and solve problems
- Work with employees and employers to solve problems
- Provide quality training for employees..
