SECTION 2 (motivating employees) Unit 6

Question 1

motivation

Answer 1

main reason why employees want to work hard and work effectively for the business

Question 2

why do people work

Answer 2

> money: to pay for necessities
security: a sense of security not losing your job
social needs: feeling a part of a group
esteem needs: feeling important
job satisfaction: enjoyment is derived from feeling you have done a good job

Question 3

benefits of a well motivated work force

Answer 3

> high productivity
high output per worker
willingness to accept change like new methods
two way communication with management
low labour turnover/ loyal workforce
low rate of absenteeism
low rate of strike action

Question 4

motivation theories

Answer 4

Maslow hierarchy of needs
Taylor money is the main motivator
herzberg hygiene and motivation

Question 5

wage

Answer 5

payment for work usually paid weekly

Question 6

time rate

Answer 6

the amount paid to an employee for one hour of work

Question 7

piece rate

Answer 7

the amount paid per each unit of output