(Recruitment, selection and training of employees) Unit 8

Question 1

what is recruitment?

Answer 1

the process of employing someone from the applications given to the business

Question 2

What is employee selection?

Answer 2

evaluating candidates for a job and selecting a person for employment based on the needs of that organization

Question 3

What is the role of the H.R department?

Answer 3

Recruitment and employee selection other than that, training, being responsible for redundancy and dismissal

Question 4

Roles of H.R

Answer 4

Recruitment and selection 
Training programs
Health and safety 
Wages and salaries 
Industrial relations 
Redundancy and dismissal

Question 5

Meaning of industrial relations

Answer 5

There must be effective communication between management and the workforce. It might resolve any problems and disputes/ improve communication

Question 6

When do businesses start the process of recruitment?

Answer 6

> when an employee leaves their job and needs to be replaced.

> it is a new business and needs employees

> successful business and is expanding

Question 7

What are the 8 steps of recruitment?

Answer 7

1. Vacancy arises
2. Job analysis
3. Job description
4. Job specification
5. Job advertised in media
6. Application forms and shortlisting
7. Interviews and selection
8. Vacancy filled

Question 8

What is job analysis?

Answer 8

It identifies and records the responsibilities and tasks relating to a job.

Question 9

What is a job description?

Answer 9

It outlines the responsibilities and duties to be done by someone employed to do a specific job

Question 10

What are the functions of a job description?

Answer 10

> given to the applicants so they know what to do
it will allow a job specification to stand out to see if applicants match the description of the job.
Once they have been employed then it can show if they are carrying the job out effectively.

Question 11

What is a job specification?

Answer 11

A document that outlines the requirements, qualifications, expertise, physical characteristics for a job

Question 12

What do job descriptions contain?

Answer 12

> conditions of employees, the salary, working hours, pensions scheme, and staff welfare.
training that will be offered
opportunity for promotion

Question 13

What does a job specification include?

Answer 13

> level of educational qualifications
amount of experience and type of experience
special skills, knowledge, or particular aptitude
personal characteristics such as type of personality

Question 14

What is internal recruitment?

Answer 14

when a vacancy is filled by someone who is an existing employee of the business

Question 15

What are the advantages of internal recruitment?

Answer 15

> quicker and cheaper
already known to the business and their reliability, ability, and potential
they know how the organization works
can be motivating for the rest of the employees and makes them think promotion is possible for them too.

Question 16

What are the disadvantages of internal recruitment?

Answer 16

> no new ideas
may be rivalry amongst the employees
quality of the candidates might be low

Question 17

What is external recruitment?

Answer 17

when a vacancy is filled by someone who is not an existing employee

Question 18

How are vacancies advertised?

Answer 18

local newspapers
National newspapers 
specialist magazines 
online recruitment sites
recruitment agencies 
centres run by gov

Question 19

What the business needs to ask itself before drawing up the ad

Answer 19

> what should be included in the advert?
Where should the ad be placed?
how much will it cost?

Question 20

What should a curriculum vitae include?

Answer 20

> name 
> address 
> telephone number
> email address 
> nationality 
> education and qualifications 
> work experience 
> positions of responsibilities 
> interests
> names and addresses of referees

Question 21

What should the letter of application include?

Answer 21

> why the applicant wants the job

> why the applicant feels they would be suitable

Question 22

the main purpose of interviews

Answer 22

> the applicant’s ability to do the job
any personal qualities that are an advantage or disadvantage
the general character and personality of the applicant

Question 23

what are some tests businesses can include?

Answer 23

skills test
aptitude test
personality tests
group situation tests

Question 24

How long do part-time workers work?

Answer 24

between 1 and 30-35 per week

Question 25

How long do full-time workers work in a week?

Answer 25

over 35 hours per week

Question 26

Benefits of employing part-time workers?

Answer 26

> more flexible in hours > easier to ask worker just to work busy times. > easier to extend business operating hours by working evenings or at weekends > fit in with looking after children and therefore the employee is willing to take lower pay. > reduces businesses cost > it's easier to make part-time workers redundant

Question 27

Limitations of part-time employees

Answer 27

> less likely to seek training because they see their job as temporary > it takes longer to recruit two part-time employees than one full-time employee > they are less likely to be committed to their job and maybe more likely to leave > less likely to be promoted > more difficult to communicate with them

Question 28

What are the main 3 types of training?

Answer 28

> induction training > on the job training > off the job training

Question 29

What is induction training?

Answer 29

it is given to a newly hired employee, explaining to them the businesses activities and procedures

Question 30

What is on-the-job training?

Answer 30

it happens by watching a more experienced employee do their job.

Question 31

What is off-the-job training?

Answer 31

where you are being trained away from the workplace

Question 32

What are the advantages of induction training?

Answer 32

> helps new employees settle in their job easily > may be a legal requirement to give health and safety training at the start of the job > workers are less likely to make mistakes

Question 33

What are the disadvantages of induction training?

Answer 33

> time consuming > wages are paid but no work is being done > delays the start of the employee

Question 34

What are the advantages of on-the-job training?

Answer 34

> the employee does not need to be sent away > insures production from the worker > it costs less > they are trained for the specific needs of the business

Question 35

What are the disadvantages of on-the-job training?

Answer 35

> the trainer won't be as productive because they will be teaching the trainee > the trainer might have bad habits and pass them on to the trainee > it won't lead to training qualifications from outside of the business

Question 36

What are the advantages of off-the-job training?

Answer 36

> many skills can be taught and new techniques > if courses at taught in the evening they can still come to work > the business will only need to pay for the course and will not lose the output of the employee > they may be taught different skills and become multi-skilled - will make them more versatile > uses expert trainers

Question 37

What are the disadvantages of off-the-job training?

Answer 37

> costs are high > wages are being paid but no work is being done > the additional skills mean they can leave and find another job

Question 38

What is workforce planning?

Answer 38

establishing the workforce needed for the business for the future in terms of numbers and skills

Question 39

Why do businesses need to reduce the number of employees?

Answer 39

``` > introduction of automation > falling demand for their goods and services > factory/ shop/ office closure > relocating their factory abroad > merging of factories ```

Question 40

H.R will plan it out

Answer 40

> find out skills of the present employees > not including anyone who will be leaving soon > consulting with existing staff who they want to retrain > preparing a recruitment plan and how they should be recruited

Question 41

What are the two ways people can be reduced?

Answer 41

> dismissal | > redundancy

Question 42

What is dismissal?

Answer 42

When employment is ended against the will of the employee, for not working under the employment contract

Question 43

What is redundancy?

Answer 43

When an employee isn't needed any longer and loses their job