SECTION 2 – MANAGEMENT COMPETENCE Flashcards
You will be expected to provide examples of projects or processes you have been responsible for, ensuring all the following areas are addressed in terms of your role with regard to the planning, implementation, monitoring and evaluation. The assessor will be looking for evidence to explain how your role and competence has evolved to equip you with key management skills in all of the following areas:
2.1 Communication
2.1 Communication Use specific examples to demonstrate your ability to communicate effectively with a range of stakeholders relevant to your job role. Examples should include reference to a range of different communication channels. Indicate the ways in which you adapt your communication style taking into account different parties.
This section is about how you have: a. Adapted communication styles to the audience b. Used a range of communication media channels c. Communicated with a variety of stakeholders Think about an example(s) that shows a range of communication methods and how you adapt your style of communication to suit your audience or different stakeholders
2.2 Decision Making
2.2 Decision Making
Use specific examples to demonstrate your ability to investigate problems or potential problems, analyse possible solutions, implement your chosen solution and then monitor and evaluate the effectiveness of that solution. The problems or issues could be technical, organisational or interpersonal
This section is about how you have: a. Identified and investigated problems b. Analysed possible solutions c. Implemented, monitored and evaluated the effectiveness of the solution Think about where you needed to find a solution to a problem. What investigations did you undertake, what were the solutions and analyse why you chose your solution? Finally, how did you implement, monitor and evaluate the effectiveness of the solution?
2.4 Strategic Management/Financial Management
2.4 Strategic Management/Financial Management
You must provide examples when you developed, contributed to or have an awareness of a project or other strategic/financial plan that demonstrates how you managed, monitored, evaluated that plan. Include how you manage risk, procurement, cost and cost control, finance, time and production in relation to that plan.
This section is about how you have: a. Developed or contributed towards a strategic, financial or other plan b. Monitored and evaluated the effectiveness of a strategic, financial or other plan c. Managed the various aspects of a plan for example risk, procurement, costs and cost control, financial management, time management and product management Think about this within the scope of your job responsibilities. You might not have direct responsibilities but you may have made a contribution to strategic and financial planning
2.3 Managing Information
2.3 Managing Information
Use specific examples to demonstrate your ability to manage information including control documents in a range of situations, including at source, flow and dissemination to relevant parties. Demonstrate how you identify and access information relevant to your role. Provide examples when the information you required was incorrect or missing/unavailable and explain your action(s) to remedy this for the specific instance and for future error/omission correction
This section is about how you have: a. Managed information and communication systems b. Identified and accessed information c. Managed the flow of information in a range of situations Think about a time when you have managed the flow of information in various situations, how did you identify the need and then access the information? How do you manage information and communication systems?
2.6 Innovation
2.6 Innovation
Use specific examples to demonstrate how you have introduced and implemented innovative solutions, systems or processes that have resulted in influencing time, cost, safety or other benefits to your organisation or project. Your examples should demonstrate how you have used solutions attained through external sources and previous experience and transferred or adapted them to the benefit of your organisation, project or task.
This includes how you have: a. Used innovative ideas or solutions to bring benefit to an organisation or project b. Developed innovative ideas or solutions c. Used innovation to reduce costs or time Think about how you have developed a new way working, what benefits it brought in terms of cost and time or other. Can you provide some evaluation and reflection regarding your idea?
2.5 Developing People and Teams
2.5 Developing People and Teams
Use specific examples to demonstrate how you have developed or managed a team or professional relationships within your role. Include reference to: ■ identifying learning needs ■ negotiating a learning plan ■ appraisals and performance management This can relate to yourself or to others..
This section is about how you have: a. Identified learning needs and negotiate a learning plan b. An understanding of appraisal and performance management c. Effectively managed a team Think about this within the scope of job role or as an individual if you do not manage a team. Have you helped or mentored a new employee and helped them understand what their training needs are? Have you had to negotiate a training plan? Do you carry out appraisals or do you have regular appraisals yourself? How do they help monitor performance
