Section 1: Introduction Flashcards
Which type of computer is a stationary device used at a desk?
A) Workstation
B) Server
C) Laptop
D) Tablet
E) Smartphone
F) Smart Device
A) Workstation
What type of computer hosts file and print sharing services?
A) Workstation
B) Server
C) Laptop
D) Tablet
E) Smartphone
F) Smart Device
B) Server
Which computer is a portable version of a workstation?
A) Workstation
B) Server
C) Laptop
D) Tablet
E) Smartphone
F) Smart Device
C) Laptop
Which computer has a touchscreen interface and is portable?
A) Workstation
B) Server
C) Laptop
D) Tablet
E) Smartphone
F) Smart Device
D) Tablet
What type of computer is a mobile device with computing capabilities?
A) Workstation
B) Server
C) Laptop
D) Tablet
E) Smartphone
F) Smart Device
E) Smartphone
Which category includes any device capable of computing?
A) Workstation
B) Server
C) Laptop
D) Tablet
E) Smartphone
F) Smart Device
F) Smart Device
What does hardware refer to in computing?
A) Software
B) Instructions for hardware
C) Physically tangible parts of the computer
D) Storage devices
C) Physically tangible parts of the computer
Which component provides instructions for hardware to execute tasks?
A) Hardware
B) Operating System
C) Storage
D) Software
D) Software
What is the primary function of storage in computing?
A) Providing instructions for hardware
B) Managing information handling
C) Storing data for future use
D) Translating OS commands for hardware
C) Storing data for future use
Which component manages the handling of information in a computer?
A) Application System
B) Operating System
C) Firmware
D) Driver
B) Operating System
What does the term “application system” refer to in computing?
A) Physically tangible parts of the computer
B) Saving data for future use
C) Specialized software on a chip
D) Used to create, modify, and view data
D) Used to create, modify, and view data
What role does a driver play in computing?
A) Physically tangible parts of the computer
B) Saving data for future use
C) Provides instructions for hardware
D) Translates OS (Operating system) commands for hardware
D) Translates OS commands for hardware
What is firmware in computing?
A) Physically tangible parts of the computer
B) Specialized software on a chip
C) Provides instructions for hardware
D) Translates OS commands for hardware
B) Specialized software on a chip
What does personal safety refer to in computer safety procedures?
A) Avoiding hazards
B) Preventing obstacles in walking paths
C) Methods to avoid injury during lifting
D) Preventing damage to computer parts
A) Avoiding hazards
How is trip hazard avoidance defined in computer safety procedures?
A) Avoiding hazards
B) Preventing obstacles in walking paths
C) Methods to avoid injury during lifting
D) Preventing damage from static electricity
B) Preventing obstacles in walking paths
What is the primary focus of proper lifting techniques in computer safety?
A) Avoiding hazards
B) Preventing obstacles in walking paths
C) Methods to avoid injury during lifting
D) Preventing damage to computer parts
C) Methods to avoid injury during lifting
When is safety gear usage recommended in computer safety procedures?
A) Avoiding hazards
B) Preventing obstacles in walking paths
C) Methods to avoid injury during lifting
D) Protective equipment when necessary
D) Protective equipment when necessary
What does component safety involve in computer safety procedures?
A) Avoiding hazards
B) Preventing obstacles in walking paths
C) Methods to avoid injury during lifting
D) Preventing damage to computer parts
D) Preventing damage to computer parts
What does ESD (Electro static discharge) prevention aim to mitigate in computer safety procedures?
A) Avoiding hazards
B) Preventing obstacles in walking paths
C) Methods to avoid injury during lifting
D) Preventing damage from static electricity
D) Preventing damage from static electricity
What is the primary function of an Antistatic Bag in computer safety?
A) Grounds static charge from the body
B) Prevents ESD damage during storage
C) Provides grounded workspace to prevent ESD
D) Prevents electrical accidents
B) Prevents ESD damage during storage
How does an ESD Wrist Strap contribute to computer safety?
A) Grounds static charge from the body
B) Prevents ESD damage during storage
C) Provides grounded workspace to prevent ESD
D) Prevents electrical accidents
A) Grounds static charge from the body
What is the purpose of an ESD Mat in computer safety procedures?
A) Grounds static charge from the body
B) Prevents ESD damage during storage
C) Provides grounded workspace to prevent ESD
D) Prevents electrical accidents
C) Provides grounded workspace to prevent ESD
What does electrical safety encompass in computer safety measures?
A) Grounds static charge from the body
B) Prevents ESD damage during storage
C) Provides grounded workspace to prevent ESD
D) Practices to prevent electrical accidents
D) Practices to prevent electrical accidents
What does chemical safety involve in computer safety protocols?
A) Grounds static charge from the body
B) Prevents ESD damage during storage
C) Provides grounded workspace to prevent ESD
D) Handling and disposal of hazardous materials
D) Handling and disposal of hazardous materials
What is the first step in troubleshooting methodology?
A) Test the Theory
B) Establish a Plan of Action
C) Identify the Problem
D) Document the Findings
C) Identify the Problem
What does the “Establish a Theory of Probable Cause” step in troubleshooting involve?
A) Testing the hypothesis
B) Developing a solution strategy
C) Recognizing the issue
D) Formulating a hypothesis
D) Formulating a hypothesis
What is the purpose of “Testing the Theory” in troubleshooting?
A) Recognizing the issue
B) Confirming or refuting the hypothesis
C) Developing a solution strategy
D) Ensuring the problem is resolved
B) Confirming or refuting the hypothesis
What does “Establishing a Plan of Action” involve in troubleshooting?
A) Testing the hypothesis
B) Recognizing the issue
C) Documenting the findings
D) Developing a solution strategy
D) Developing a solution strategy
When should you “Verify Full System Functionality” during troubleshooting?
A) Before identifying the problem
B) After establishing a plan of action
C) Before documenting the findings
D) After developing a solution strategy
D) After developing a solution strategy
What is the final step in troubleshooting methodology?
A) Testing the theory
B) Establishing a plan of action
C) Documenting the findings
D) Verifying full system functionality
C) Documenting the findings
What does “flashing” typically refer to in the IT industry?
A) Updating or reprogramming firmware or BIOS
B) Rapid development and deployment of software updates
C) Enhancing hardware components like motherboards
D) Improving network security and compatibility
A) Updating or reprogramming firmware or BIOS.
