Sec 3 to 6 of 32 Project Management, Planning Flashcards
Pareto chart
The Pareto chart is one of the seven basic tools of quality control. The independent variables on the chart are shown on the horizontal axis and the dependent variables are portrayed as the heights of bars.
Control charts
Control charts, also known as Shewhart charts or process-behavior charts, are a statistical process control tool used to determine if a manufacturing or business process is in a state of control. Wikipedia
Cause and effect diagram
A fishbone diagram, also called a cause and effect diagram or Ishikawa diagram.
It is a visualization tool for categorizing the potential causes of a problem in order to identify its root causes. … A fishbone diagram is useful in brainstorming sessions to focus conversation.
from WhatIs.com
Kotter’s change management process
8-Step Process for Leading Change
1 CREATE A SENSE OF URGENCY 2 BUILD A GUIDING COALITION 3 FORM A STRATEGIC VISION & INITIATIVES 4 ENLIST A VOLUNTEER ARMY 5 ENABLE ACTION BY REMOVING BARRIERS 6 GENERATE SHORT-TERM WINS 7 SUSTAIN ACCELERATION 8 INSTITUTE CHANGE
ABC analysis
In materials management, the ABC analysis (or Selective Inventory Control) is an inventory categorization technique.
ABC analysis divides an inventory into three categories—”A items” with very tight control and accurate records, “B items” with less tightly controlled and good records, and “C items” with the simplest controls possible and minimal records. - wikipedia
A being the most valuable items, C being the least valuable ones. This method aims to draw managers’ attention on the critical few (A-items) and not on the trivial many (C-items). - https://www.lokad.com
mode
most frequent
mean
average
median
midpoint
index numbers
index numbers - a way of measuring and comparing changes over a period of time (APM book)
An index number is the measure of change in a variable (or group of variables) over time. … Index numbers are one of the most used statistical tools in economics. Index numbers are not directly measurable, but represent general, relative changes. They are typically expressed as percents.
https://www.statisticshowto.datasciencecentral.com
Management by objectives (MBO)
Management by objectives - provide a mechanism for managers to coordinate personal and departmental plans with organizational goals (APM book)
Management by objectives (MBO) is a management model that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and employees. - investopedia.com
self-fulfilling prophecy
A self-fulfilling prophecy is a prediction that directly or indirectly causes itself to become true, by the very terms of the prophecy itself, due to positive feedback between belief and behavior. Wikipedia
Statistical Quality Control Tools
7 Statistical Quality Control Tools
(per 1974 Kaoru Ishikawa)
Cause-and-effect diagram (= Ishikawa or fishbone chart) Check sheet Control chart Histogram Pareto chart Scatter diagram analysis Stratification
Statistical process control (SPC) is defined as the use of statistical techniques to control a process or production method. SPC tools and procedures can help you monitor process behavior, discover issues in internal systems, and find solutions for production issues. Statistical process control is often used interchangeably with statistical quality control (SQC).
A popular SPC tool is the control chart, originally developed by Walter Shewhart in the early 1920s. A control chart helps one record data and lets you see when an unusual event, such as a very high or low observation compared with “typical” process performance, occurs.
