Scientific Management Flashcards
Who was credited with the development of scientific management?
Frederick Taylor
What is Taylors develptopment of scientific management?
A style of managing reflective of the application of engineering logic to the organization of people
What was Taylor’s attempt?
To find the “one best way” of managing continuers to shape organizations present today
What is the definition of scientific management?
A form of job design theory and practice which stresses short, repetitive work cycles; detailed, prescribed task sequences; a separation of task conception from execution; and motivation based on economic rewards
What did Taylor believe about workers?
That workers “soldiered” or deliberately worked at less than their fully capacity
What are the two types of soldiering Taylor describes?
- Natural soldiering
2. Systemic soldiering
What is Natural soldiering?
Where workers were naturally lazy and worked as little as possible
What is Systemic Soldiering?
Where workers co-ordinated and cooperated with each other in order restrict output to keep jobs and maximize staff levels
What are Taylor’s 5 key principals?
- A clear division of tasks and responsibilities between management and workers.
- Use of scientific methods to determine the best way of doing a job.
- Scientific selection of the person to do the newly designed job.
- The training of the selected worker to perform the job in a specified way.
- Surveillance of workers through the use of hierarchies of authority and close supervision.
