Scheduling Appts And Recieving Patients Flashcards
Pt should never be expected to undergo invasive procedure or surgeries without:
Providing informed consent and sign a consent form.
To help PT develop a payment plan for elective surgery, the ma should:
Explain payment options in advanced.
If a new Pt appears reluctant to complete the intake forms, you should
Quickly offer to help them complete forms in a closed room were confidentiality can be maintained.
When Pt arrive at the office, what is the first thing that the administrative medical assistant should do?
Great Pt
Insurance company require PT to obtain what before they can see and pay for specialist
Referral
What do you do when you recognize a PT in the waiting room will be waiting much longer than originally expected you should
Notify PT of wait and offer to reschedule,
How to properly cancel an appointment?
Document it in PT chart by putting one single line through and initial. Try and offer new appointment
What’s a matrix?
Refers to having certain time periods blocked out.
Refers to no scheduled appt. PT sign in and are seen in order they are received
Walk in / open hours
What is scheduling when PT are scheduled during the first 30 min of each hour, leaving the last 30 min for same day appointments.
Wave scheduling
When each PT is booked for a specific amount this is called?
Single booking
When 2 or more PTs are given appt at same time,
Double booking
Scheduling is when PT are scheduled in the same way as with wave scheduling, with exception of scheduling PTs in the last 3o mins at 10 to 20 intervals.
Modified wave
What appointments are scheduled for a particular amount of time based on PTs needs.
Streaming appt
Grouping together similar appointments.
Clustering
