Scenario: Employee has personal problems; affecting work performance

Question 1

Employee has damaged equipment and is exhibiting unprofessional behavior towards co-workers and the public.
What steps would you take to correct this situation?

Answer 1

• Meet w/employee to figure out why he is behaving in this matter.
• warn the employee the seriousness of their action and remind them of DWR policies.
• Document the meeting discussion, as well as, what occurred prior to the meeting using times, dates, names, etc.
• Inform supervisor and upper management
• Refer to the Employee to the Employee Assistance program or organization/person that could help correct the behavior
• Issue a corrective action memo to the employee to highlight the seriousness of the situation, and then monitor the progress closely
• Let them know this type of behavior is not acceptable and if it continues, it will lead to adverse disciplinary action, which could lead to suspension w/o pay, reduction in pay, demotion, or even dismissal.
• if the situation is deem to serious or the behavior conditions, then move forward with adverse action

Question 2

What resources are available to help you correct the situation?

Answer 2

1. DWR polices and procedures, particularly adverse
   action procedure
   -Enterprise Process Guide (EPG’s)
   
   • Department Administration Manual (DAM)
2. Your Supervisor and upper management
3. Equal Employment Opportunity and Office of
   Workforce Equality
4. Legal
5. Personnel Office
6. Administrative Office