SBAR/Patient Handoff (DSA)

Question 1

Outline the role that medical errors due to miscommunication have with respect to morbidity and mortality rates in the United States.

Answer 1

Question 2

What should be included in the critical content to communicate to the receiver during a hand-off?

Answer 2

Critical content to communicate to the receiver during a hand-off should include: • Sender contact information • Illness assessment, including severity • Patient summary, including events leading up to illness or admission, hospital course, ongoing assessment, and plan of care • To-do action list • Contingency plans • Allergy list • Code status • Medication list • Dated laboratory tests • Dated vital signs

Question 3

Describe the difference between a documentation format and a reporting format.

Answer 3

Question 4

Detail a process of effective communication during transitions in patient care.

Answer 4

Question 5

Describe barriers to effective communication and strategies to overcome them.

Answer 5