Sample Test Administrative Examination Flashcards
1
Q
Telephone calls should be answered no later than the
A
Third ring
2
Q
A patient fails to keep an appointment the medical assistant should make a note on the ?
A
Patients chart
3
Q
A backup tape for a computer is used to ?
A
Copy hard drive information
4
Q
Which name would be filed first in an alphabetic filing system
A
A) George jones
B) James Meacham
C)WILSON BABCOCK
D) John Williams
5
Q
CPT codes are used to identify a?
A
Medical procedure
6
Q
ICD -9 codes are used to identify a?
A
Medical diagnosis
7
Q
Patient insurance cards should be reviwed
A
At each visit
8
Q
An HMO is an example of what type of healthcare?
A
Managed
9
Q
A good tool for reminding staff when certain things need to be done is called a?
A
Tickler file
10
Q
When preparing envelopes one should use
A
Capital letters in block format
