SalesForceGlossaryStoZ Flashcards
S-Control
S-controls have been superseded by Visualforce pages. After March 2010 organizations that have never created s-controls, as well as new organizations, won t be allowed to create them. Existing s-controls will remain unaffected, and can still be edited.
Salesforce Certificate and Key Pair
Salesforce certificates and key pairs are used for signatures that verify a request is coming from your organization. They are used for authenticated SSL communications with an external web site, or when using your organization as an Identity Provider. You only need to generate a Salesforce certificate and key pair if you re working with an external website that wants verification that a request is coming from a Salesforce organization.
Salesforce CRM Call Center
A Salesforce feature that seamlessly integrates Salesforce with third-party computer-telephony integration (CTI) systems.
Salesforce CRM Content
An on-demand, content-management system that allows you to organize, share, search, and manage content within your organization and across key areas of the Salesforce application. Content can include all file types, from traditional business documents such as Microsoft PowerPoint presentations to audio files, video files, and Web pages.
Salesforce for Outlook
Salesforce for Outlook, a Microsoft Outlook integration application that you install, syncs contacts, events, and tasks between Outlook and Salesforce. In addition to syncing these items, you can add Outlook emails and events to multiple Salesforce contacts, and view Salesforce records related to the contacts and leads in your emails and events?ll directly in Outlook.
Salesforce Classic
Salesforce Classic is a Salesforce feature that enables users to access their Salesforce data from mobile devices running the mobile client application. The Salesforce Classic client application exchanges data with Salesforce over wireless carrier networks, and stores a local copy of the user? data in its own database on the mobile device. Users can edit local copies of their Salesforce records when a wireless connection is unavailable, and transmit those changes when a wireless connection becomes available.
Salesforce Office Toolkit
A plug-in makes it easy for developers to access the SOAP API directly from within Microsoft Office products, simplifying the creation of new integrations and Office-based solutions.
Salesforce Record ID
A unique 15- or 18-character alphanumeric string that identifies a single record in Salesforce.
Salesforce SOA (Service-Oriented Architecture)
A powerful capability of Force.com that allows you to make calls to external Web services from within Apex.
Sandbox Organization
A nearly identical copy of a Salesforce production organization. You can create multiple sandboxes in separate environments for a variety of purposes, such as testing and training, without compromising the data and applications in your production environment.
Sandbox Templates
Sandbox templates provide control over the objects copied to your sandbox. You create a sandbox template that defines the object data you want in your sandbox.
Save As
Option on any standard, public, or custom report to save the parameters of the report without altering the original report. It creates a new custom report with your saved changes.
Save AND New
Alternative save?n most pages with which you can save your current changes and create a new entry.
Search
Feature that lets you search for information that matches specified keywords. If you have sidebar search, enter search terms in the Search section of the sidebar or click Advanced Search… for more search options. If you have global search, enter search terms in the search box in the header.
Search Layout
The organization of fields included in search results, in lookup dialogs, and in the key lists on tab home pages.
Search Phrase
Search phrases are queries that users enter when searching on www.google.com
Service
A service is an offering of professional assistance. Services related to Salesforce and the Force.com platform, such as enhanced customer support or assistance with configuration can be listed on the AppExchange.
Semi-Join
A semi-join is a subquery on another object in an IN clause in a SOQL query. You can use semi-joins to create advanced queries, such as getting all contacts for accounts that have an opportunity with a particular record type. See also Anti-Join.
Session ID
An authentication token that is returned when a user successfully logs in to Salesforce. The Session ID prevents a user from having to log in again every time he or she wants to perform another action in Salesforce. Different from a record ID or Salesforce ID, which are terms for the unique ID of a Salesforce record.
Session Timeout
The period of time after login before a user is automatically logged out. Sessions expire automatically after a predetermined length of inactivity, which can be configured in Salesforce from Setup by clicking Security Controls. The default is 120 minutes (two hours). The inactivity timer is reset to zero if a user takes an action in the Web interface or makes an API call.
Setter Methods
Methods that assign values. See also Getter Methods.
Setup
A menu where administrators can customize and define organization settings and Force.com apps. Depending on your organization? user interface settings, Setup may be a link in the user interface header or in the drop-down list under your name.
Sharing
Allowing other users to view or edit information you own.
Sharing Model
defines the default organization-wide access levels that users have to each other information and whether to use the hierarchies when determining access to data.
Role Hierarchy
defines different levels of users such that users at higher levels can view and edit information owned by or shared with users beneath them in the role hierarchy, regardless of the organization-wide sharing model settings.
Sharing Rules
allow an administrator to specify that all information created by users within a given group or role is automatically shared to the members of another group or role.
Manual Sharing
allows individual users to share records with other users or groups.
Apex-Managed Sharing
enables developers to programmatically manipulate sharing to support their application? behavior. See Apex-Managed Sharing.
Sharing Model
Behavior defined by your administrator that determines default access by users to different types of records.
Sharing Rule
Type of default sharing created by administrators. Allows users in a specified group or role to have access to all information created by users within a given group or role.
Show/Hide Details
Option available for reports that lets you show/hide the details of individual column values in report results.
Sidebar
Column appearing on the left side of each page that provides links to recent items and other resources.
Sites
Force.com Sites enables you to create public websites and applications that are directly integrated with your Salesforce organization?ithout requiring users to log in with a username and password.
Skeleton Template
A type of Visualforce template that uses the tag. Skeleton templates define a standard structure that requires implementation from subsequent pages.
Snippet
S-controls have been superseded by Visualforce pages. After March 2010 organizations that have never created s-controls, as well as new organizations, won t be allowed to create them.
SOAP (Simple Object Access Protocol)
A protocol that defines a uniform way of passing XML-encoded data.
sObject
Any object that can be stored in the Force.com platform.
Software as a Service (SaaS)
A delivery model where a software application is hosted as a service and provided to customers via the Internet. The SaaS vendor takes responsibility for the daily maintenance, operation, and support of the application and each customer s data. The service alleviates the need for customers to install, configure, and maintain applications with their own hardware, software, and related IT resources. Services can be delivered using the SaaS model to any market segment.
SOQL (Salesforce Object Query Language)
A query language that allows you to construct simple but powerful query strings and to specify the criteria that should be used to select data from the Force.com database.
SOSL (Salesforce Object Search Language)
A query language that allows you to perform text-based searches using the Force.com API.