Salesforce Products and Their Uses Flashcards
1
Q
Helps sales teams manage leads, opportunities, and customer relationships.
A
Sales Cloud
2
Q
Supports customer service teams with cases, knowledge bases, and automation.
A
Service Cloud
3
Q
Used for digital marketing, email campaigns, and customer engagement.
A
Marketing Cloud
4
Q
Provides e-commerce solutions.
A
Commerce Cloud
5
Q
Builds customer and partner portals.
A
Experience Cloud
6
Q
Used for reporting and data visualization *
A
Analytics Cloud
7
Q
Marketplace for third-party apps that extend Salesforce functionality.
A
AppExchange
8
Q
A
8
Q
A
