Salesforce CRM Flashcards
1
Q
Salesforce
A
A customer success platform, designed to help you sell, service, market, analyze, and connect with your customers
2
Q
CRM
A
Customer Relationship Management. Allows you to manage relationships with your customers and prospects and track data related to all of your interactions. Gather insights, track important metrics. This data gets stored in the cloud
3
Q
Accounts
A
The companies you’re doing business with
