Salesforce Basics

Question 1

Database

Answer 1

Information that you put into salesforce gets stored in the database in a specific way so you can access it again later with ease

Question 2

App

Answer 2

A set of objects, fields, and other functionality that supports a business process. You can switch btn apps in the App Launcher

Question 3

Objects

Answer 3

tables in the Salesforce database that store a particular kind of information

Question 4

Standard Objects

Answer 4

Accounts and Contacts for example

Question 5

Custom Objects

Answer 5

Objects specific just to your business (properties for a real estate company for example)

Question 6

Records

Answer 6

Rows in object database tables. Records are actual data associated with an object

Question 7

Fields

Answer 7

Columns in object database tables. Standard and Custom objects both have fields

Question 8

Org

Answer 8

Short for organization. Refers to a specific instance of Salesforce. Your company can have one or multiple orgs

Question 9

Declarative Development

Answer 9

Developing without code. You can use forms and drag and drop tools to perform cusotmization.

Question 10

Programmatic Development

Answer 10

SF development tool that uses things like Lightning Components

Question 11

Chatter Feed Tracking

Answer 11

Automatically set up every time you create a custom object. Provides a way for multiple people to comment and collaborate on a particular record

Question 12

Multitenancy

Answer 12

Sharing resources in the salesforce platform

Question 13

Metadata

Answer 13

Data about data. In salesforce this is standard and custom configurations, functionality, and code in your org

Question 14

API’s

Answer 14

Allow different pieces of software to connect to each other and exchange information.

Question 15

Object Manager

Answer 15

Where you can view and customize standard and custom objects in your org

Question 16

Setup Menu

Answer 16

The menu gives you quick links to a collections of pages that let you do everything from managing your users to modifying security settings

Question 17

Main Window

Answer 17

Where you can see whatever it is you’re trying to work on

Question 18

Quick Find Box

Answer 18

search box where you can search within your setup menu

Question 19

Administration Category

Answer 19

A category in the Setup Menu where you manage your users and data. Do things like add users, change permissions, import and export data, create email templates

Question 20

Platform Tools

Answer 20

Most of your customization happens here. You can view and manage your data model, create apps, modify the user interface, and deploy new features to your users. You can manage your code here for programmatic development

Question 21

Settings

Answer 21

Where you manage your company information and org security. You can do things like add business hours, change your locale, and view your orgs history