Salesforce Ben Practice Exam

Question 1

What are the organization-wide access options for Campaign Member?

Answer 1

Controlled by Campaign
Controlled by Campaign Member

Question 2

Standard Picklist fields can be controlling or dependent (T/F)

Answer 2

False (may only be controlling)

Question 3

Support Agents at Cloudy Computing would like to have multiple tabs open at once, as well as easy access to their recent tabs. What TWO features of Salesforce would you recommend?

Answer 3

Service Console
History Utility

Question 4

What are some examples of useful out-of-the-box components to add to a homepage specifically for Sales users in Lighting Experience? (Choose 3)

Answer 4

Performance
Assistant
Key Deals

Question 5

Where can you monitor a time dependent Workflow to troubleshoot?

Answer 5

Time-Based Workflow

Question 6

Which of the following does not respect validation rules?

Answer 6

Quick Create (only available in Classic) does not respect validation rules.

Question 7

As the Salesforce Administrator, you have created a custom field on the Opportunity object. The field is read only in the field-level security settings. When you add the field to the relevant page layout, you accidentally make the field required. What behavior can we expect in this scenario?

Answer 7

The most important takeaway from this scenario is to remember that the most restrictive field access settings of the two always apply. In our example, read only is the most restrictive setting and will override the page layout setting.

Question 8

What happens when records are submitted into an approval process? (Choose 2)

Answer 8

Records can be edited by the System Administrator and users with ‘Modify all Data’ or ‘Modify All’ object level permission

If configured, records can be edited by Assigned Approvers

Question 9

Cloudy Computing would like to connect to their external ERP system. Accounts are stored in both Salesforce and the ERP, but Salesforce is the master system and the Salesforce Account object should be the parent. What type of relationship would support this?

Answer 9

Indirect lookup relationships allow a relationship to be formed between a parent Salesforce object and an child external object.

Question 10

What are the types of actions that can be created for use in the Salesforce App and on mobile? (Choose 2)

Answer 10

Global Actions
Object Specific Actions

Question 11

What happens when you select the setting ‘View Dashboard As Another Person’? (Choose 2)

Answer 11

The ‘View Dashboard As’ setting is fixed to a specific user

All dashboard viewers will see dashboard data based on the access level of the ‘View Dashboard As’ user

Question 12

What can a cross-object formula reference?

Answer 12

A cross-object formula can reference fields from a master (parent) object if an object is on the detail side of a master-detail relationship.

Question 13

Your company needs to develop an Apex trigger in a sandbox to work with a large amount of records. The trigger needs to be tested with real records and the sandbox needs to be refreshed once a week. Which type of sandbox should be used?

Answer 13

Partial Copy Sandbox

Question 14

What must be set up before creating an action to send a custom notification from a process?

Answer 14

Notification Type

Question 15

When can sharing rules be created? (Choose 2)

Answer 15

The organization-wide default for an object must be Public Read Only or Private to create sharing rules.

Question 16

With the retirement of Workflow Rules and Process Builder, what tool should be used to create Approval Processes?

Answer 16

Approval Process tool