Safety and Environmental Concerns Flashcards
You dropped a screw into a tight location of a computer. How should you retrieve it?
Use a magnetic-tipped screwdriver
Use a magnetic grabber
Use a three-pronged grabber
Use a three-pronged grabber
A three-pronged grabber should be used to retrieve the screw from the computer. Using a magnetic-tipped screwdriver is not advisable, because many components are sensitive to magnets. Using a magnetic grabber is not advisable, because many components are sensitive to magnets. Shaking the computer until it falls out can be dangerous and make the screw harder to get out
You have a failed CRT monitor that you must dispose of safely. Which of the following is used to discharge voltage properly from the unplugged computer monitor?
Antistatic wrist up
Screwdriver
High-voltage probe
High-voltage probe
A high-voltage probe can dissipate the high voltage stored in a CRT. An antistatic wrist strap should not be worn near a high-voltage potential such as a CRT monitor. A screwdriver can dangerously arc the voltage and is not the proper way to discharge the unit. A power cord supplies power to a CRT monitor
One of your co-workers just spilled a chemical solvent in a warehouse, and you have been asked to help clean it up. Which of the following must contain information about a chemical solvent’s emergency clean up procedures?
OSHA
MSDS
Product label
MSDS
The material safety data sheet (MSDS) will have the necessary information about the cleanup procedures. The Occupational Safety and Health Administration (OSHA) is an organization that oversees safety in the workplace. The product label may or may not have this information. A cathode-ray tube (CRT) is a type of monitor that uses a glass tube
You are purchasing an inkjet printer cartridge for home use that you know has an MSDS. How do you obtain the MSDS for this product?
The store is required to give you one at the time of purchase
It’s contained in the packaging of the printer cartridge
You should visit the printer cartridge manufacturer’s website
You should visit the printer cartridge manufacturer’s website
You can download the MSDS by visiting the printer cartridge manufacturer’s website. The store is not required to furnish an MSDS at the time of purchase. The manufacturer is not required to furnish an MSDS with the packaging of the product. You are legally allowed to have an MSDS for products, as per OSHA. You should have them on hand in case of an emergency
In the interest of a safe work environment, which of the following should you report? (Choose two)
An accident
A near-accident
Spills on the floor inside a building
Rain forecasted for a workday
An accident
Spills on the floor inside a building
An accident should always be reported, so that if there is a hazardous condition, it can be fixed. Report hazardous conditions, such a spill on the floor, to the employer before they are a problem. A near-accident does not need to be reported unless it is caused by a hazardous condition, like spills. Rain forecasted for a workday is not a hazardous condition
What is the approximate minimum level of static charge for humans to feel shock?
300 volts
3,000 volts
30,000 volts
3,000 volts
You can feel an ESD shock of 3,000 volts or more. 300 volts is too low for a human to feel. A minimum of 30,000 volts can be felt by a human. 300,000 volts can be felt by humans and could be painful
Your work environment has been unusually dry lately, and several components have been damaged by ESD. Your team has been asked to be extra careful about ESD damage. Which of the following measures can be implemented to reduce the risk of ESD? (Choose two)
Use an antistatic wrist strap
Use an antistatic bag
Spray disinfectant spray
Shuffle your feet
Use an antistatic wrist strap
Use an antistatic bag
Using an antistatic wrist strap allows you to ground yourself to dissipate a static charge. Using antistatic bags allows for a uniform charge around a component. Spraying disinfectant spray will only kill germs, not reduce static. Shuffling your feet will build a charge of static
Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose two)
Attend yearly OSHA safe work environment seminars
Provide properly maintained tools and equipment
Have an OSHA employee stationed within 5 miles of the facility
Display an OSHA poster in a prominent location
Provide properly maintained tools and equipment
Display an OSHA poster in a prominent location
Providing properly maintained tools and equipment is a requirement for an OSHA-compliant workplace. Displaying an OSHA poster in a prominent location is also a requirement for an OSHA-compliant workplace. Attending yearly OSHA safe work environment seminars is not a requirement. Having an OSHA employee stationed within 5 miles of the facility is not a requirement
Your office just added 20 new workstations, and your manager has put you in charge of configuring them. The users need to have Microsoft Office installed. What should you do to install Microsoft Office properly on these computers?
Ensure that the company has the proper licenses to install 20 additional copies
Agree with the open source license agreement during installation
Use the personal license key from an existing system to install Office on the new computers
Ensure that the company has the proper licenses to install 20 additional copies
You should ensure that the company has the proper licenses to install 20 additional copies, to be compliant with licensing. Microsoft Office is not an open-source licensed product. Using the personal license key from an existing system violates the license agreement. Following normal installation procedures will not ensure compliance of licensing
Your Office is moving from one floor of a building to another, and you are part of the moving crew. When moving computer equipment, which of the following are good procedures of licensing?
Lift by bending over at the waist
Carry CRT monitors with the glass face away from your body
Use a cart for heavy objects
Ensure that there are no safety hazards in your path
Use a cart for heavy objects
Ensure that there are no safety hazards in your path
You should use a cart to move heavy objects. You should also ensure that no safety hazards are in your path. Lifting by bending over at the waist can hurt your back. Carrying CRT monitors with the glass facing outward is not safe, as the weight will be farthest from your body
You just removed four AA alkaline batteries from a remote-control device. What is the recommended way to dispose of these batteries?
Throw them in the trash
Incinerate them
Take them to a recycling centre
Take them to a recycling centre
Alkaline batteries should be taken to a recycling center. Throwing batteries in the trash is not environmentally responsible. Incinerating batteries is not advisable, since they can explode and will create pollution. Flushing batteries down the toilet is not an acceptable disposal method
When replacing a hard drive, you discover prohibited material on a user’s laptop. What should you do first? (Choose two)
Destroy the prohibited material
Confiscate the prohibited material
Confront the user about the material
Report the prohibited material through the proper channels
Confiscate the prohibited material
Report the prohibited material through the proper channels
The first step is to confiscate and preserve the prohibited materials on the drive. The next step is to report the prohibited materials through the proper channels. Destroying the prohibited material will not remedy the situation. Confronting the user about the material is not suggested, as they could become hostile
You need to investigate how to protect credit card data on your network. Which information should you research?
PCI DSS
GDPR
PHI
PCI DSS
You should research information on the Payment Card Industry Data Security Standard (PCI DSS) standard. The General Data Protection Regulation (GDPR) is used for protecting EU citizens. Protected health information (PHI) is any data that defines a patient or an ailment of a patient. Personally identifiable information (PII) is any information that can be used to identify a person
Which class of fire extinguisher is recommended for use in a wood and paper fire?
A
B
C
A
Wood and paper fires can be put out by a class A fire extinguisher. Class B fire extinguishers are used for flammable liquids. Class C fire extinguishers are used for electrical files. Class D fire extinguishers are used for flammable metals
Which of the following are common types of screwdrivers? (Choose two)
Circular
Phillips
Torx
Helix
Phillips
Torx
Phillips and Torx are two common types of screwdriver. Neither circular nor helix is a type of screwdriver
