SAFe Flashcards
Lean Thinking principles
- Precisely specify value by product
- Identify the Value Stream for each product
- Make value flow without interruption
- Let the Customer pull value from the producer
- Pursue perfection
Agile Values
Individuals and interactions over processes and tools.
Working software over comprehensive documentation.
Customer collaboration over contract negotiation.
Responding to change over following a plan.
Lean Thinking: 1. Precisely specify value by specific product.
Value can only be defined by the ultimate customer. And it’s only meaningful when expressed in terms of a specific product (a good or a service, and often both at once) that meets the customer’s needs at a specific price at a specific time.
Lean Thinking: 2. Identify the Value Stream for each product
It is how the enterprise creates that value, from identifying a need or opportunity to delivering the solution. This flow of work is the value stream and contains all the people, processes, tools, and information necessary to deliver value.
Lean Thinking: 3. Make value flow without interruptions
The eight fundamental properties of flow: visualizing and limiting work-in-process (WIP), addressing bottlenecks, minimizing handoffs and dependencies, getting fast feedback, working in small batches, managing queue lengths, optimizing time ‘in the zone,’ and remediating legacy policies and practices.
Lean Thinking: 4. Let the customer pull value from the producer
Configure value streams to deliver solutions that customers pull into the market based on their actual needs rather than solutions that teams push into the market based on what they ‘think’ customers need.
Lean Thinking: 5. Pursue perfection
No matter how closely the first five principles are followed, creating a fast and effective flow of value is not a one-time activity.
Design Thinking - definition
Understand the problem. Design the right solution.
The goal is to reimagine business processes, products, and services from the user’s perspective, creating human-centered solutions that drive growth.
Design Thinking - steps
- Discover – Gemba walks, Market & User research
- Define – Personas, Empathy maps
- Develop – Journey maps, story mapping
- Deliver – Prototyping