SAC Revision 4

Question 1

Explain the SMART principle

Answer 1

S- Objective being set are specific 
M- Objectives are outcomes and measurable 
A- Objectives should be achievable 
R- Objectives must be relevant 
T- Objectives are time bound

Question 2

Define Occupational Health and Saftey and five two benefits of providing a safe workplace

Answer 2

Refers to the responsibility the employer has to ensure the workplace is safe for employees and that steps are taken to minimise harm

Question 3

Name the legislation relevant to Equal Opportunity and provide four examples of where it is unlawful to discriminate

Answer 3

The Equal Opportunities Act 1995

• sex
• age
• race
• religion

Question 4

Define objective and strategy

Answer 4

Objective- statements of desired achievement that provide direction for actions

Strategy- developed in order for a business to achieve their goals and objectives

Question 5

Compares awards and employment contacts/ agreements

Answer 5

Set out the minimum pay and working conditions that apply to a particular job

• Rates of pay
• Hours of work
• Conditions under which employment can be terminated

Question 6

Define values statement

Answer 6

Expressed the morals and values of an organisation

Question 7

What is the purpose of licences and provide an example

Answer 7

Regulate activities Details that may apply to nominated activity.
-Liquor Licence

Question 8

Define vision statement

Answer 8

Expresses the aspirations of an organisation

Question 9

Identify and explain any three types of zoning classifications

Answer 9

Residential- housing, must have clean air and be quiet
Light industrial- certain types of retail shops and clean factories
Commercial- shops, offices and facilities

Question 10

Define mission statement

Answer 10

Expresses the purpose of an organisation

Question 11

Explain three situations where business names cannot be registered

Answer 11

• Similar or the same to an existing business
• Misleading
• Offensive

Question 12

Apply a performance indicator to measure the success of Equal Opportunity

Answer 12

Employee satisfaction

Results of staff survey- measures how satisfied staff are with the organisation

Question 13

Define performance indicator

Answer 13

The performance of a business measured by financial and non financial indicators

Question 14

Apply a performance indicator to measure the success of OH&S

Answer 14

Number of workplace accidents- measures how safe the workplace is for employees.

Question 15

Distinguish between efficiency and effectiveness

Answer 15

Efficiency- refers to how well an organisation uses resources to achieve its objectives.

Effectiveness- The ability of organisations to achieve goals and objectives.

Question 16

Identify and explain four ethical considerations relevant to the internal environment of a small business

Answer 16

Fairness and honesty- Managers should tell the truth and avoid misleading information
Respect for people- Managers should treat their employees with respect
Conflict of interest- this occur when a person takes advantage of a situation for his or her own gain
Financial management- managers should be ethical in their financial management