SAC 4b Human Resource Flashcards
Human resource planning
the development of strategies to meet the organisations future human resource needs
EG. self scanning checkouts, forecasting no staff
Job analysis
the study of an employees job in order to determine the duties performed, time involved, equipment required and responsibilities involved
Job description
a summary of what the work will be doing - the role they will have in the organisation in terms of duties and responsibilities
Job specification
indicates the sort of person an organisation is seeking in terms of personal qualities, skills, education and work experience
Job design
details the number, kind and variety of tasks that an individual performs in their jobs
Recruitment
the process of attracting qualified job applicants from which to select the most appropriate person for a specific job
Selection
choosing the candidate who best matches the organisations requirements
Discrimination
when a policy or practise disadvantages a person or a group based on a personal characteristic that is irrelevant to the performance of the work
Full time employment
employees who have an ongoing employment contract which includes all legally required entitlements
Part time employment
working fewer ordinary weekly or monthly hours compared to a full time employee
Fixed contract
an employee is offered employment for a specific period EG. christmas
Casual employment
employed on an hourly basis
Remuneration
a monetary payment in return for the work an employee performs
Wage
an hourly or weekly rate of pay
Salary
employees are paid a fixed amount each year, which is then divided by 26 to give a fortnightly salary or by 12 to give a monthly salary
Salary sacrifice
a forgoing salary in order to receive another non cash benefit of equivalent value
Induction
the process of acquainting new employees with the organisation of its history, structures, objects, culture, policies, practises and the jobs they will perform
Training
refers to the process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills
Development
refers to activities that prepare staff to take on greater responsibilities in the future
Recognition and reward
aim to acknowledge the work an employee has done and providing some sort of benefit, such as cash, merchandise, travel in return for a job well done
Intrinsic rewards
come from the task or job itself, such as recognition or feedback or a sense of achievement
Extrinsic rewards
are outside the job itself. They may be monetary or non monetary
Performance management
focuses on improving both organisational and individual performance through relating organisational performance objectives to individual employee performance objectives
Performance appraisal
the formal assessment of how ef ciently and effectively an employee is performing their role in the organisation
Performance feedback
the information provided to an employee after a performance appraisal
Termination
the ending of the employment of an employee
Retirement
when an employee decides to give up full-time or part- time work and no longer be part of the labour force
Resignation
the voluntary ending of employment by the employee ‘quitting’ their job
Redundancy
when a person’s job no longer exists, usually due to technological changes, an organisational restructure or a merger or acquisition
Retrenchment
when a business dismisses an employee because there
is not enough work to justify paying them
Dismissal
when the behaviour of an employee is unacceptable and an organisation terminates their employment
Unfair dismissal
when an employee is dismissed because the employer has discriminated against them in some way, such as ring someone because she is pregnant
Succession planning
focuses on preparing employees with potential to take on key management positions within the organisation in the future, should the need arise
360 degrees feedback
seeking feedback from the people who work with the employee
Essay method
the manager describes the employees performance in their own words
Rating scale
employees are assigned a score on different criteria important to job success
Management by objectives
where the employer and employee discuss and agree on the objectives to be evaluated. The employee’s progress is reviewed periodically
Learning Organisation
monitors and interprets its environment, seeking to improve its understanding of the interrelationship between its actions and its environment.
