SAC 1B Flashcards
Explain autocratic management style.
The manager tells the staff what the decision is, no input from the employee and involves one way communication. Employees ideas cannot be heard, but decisions are made quickly.
Explain persuasive management style.
Manager still makes the decision but sells the idea to the employees. One way communication and employees are given some reason as to why the decision is being made.
Explain consultative management style.
Manager listens to ideas from the employees before making the decision themselves. Two-way communication where the ideas of employees can be heard out and they feel valued.
Explain participative management style.
The manager and employees jointly make decisions together after discussing different potential outcomes. Two-way communication, but very time consuming, employees could have conflicting ideas.
Explain laissez-faire management style.
The manager gives the employees full responsibility to conduct operations and make decisions. Two-way communication, manger gives the power.
Explain nature of task.
Depending on the importance of the task at hand, managers could choose to use an autocratic style, if the task was very important, but maybe use a participative, if the task were of less importance.
Explain time.
If there is a short amount of time available, a more direct strict style would be used, whereas if time is available a more laid-back collaborative style may be used.
Explain experience of employees.
Depending on employees experience, a new employee should be dealt with in a direct way because of unfamiliarity, whereas an experienced employee could give input into where the business is heading.
Explain manager preference.
Manager could prefer to make all the decisions themselves with no input, whereas others might want to share decision-making.
Explain communication.
The transfer of information from a sender to receiver. Information should be transferred clearly and to be made sure it is understood.
Explain delegating.
Delegating is the transfer of authority from a manager to employee to complete a set task. Important tasks shouldn’t be delegated.
Explain planning.
Planning is the business looking to the future in terms of setting goals and objectives and identifying ways of achieving these goals or plans.
Explain decision-making.
Decision-making is deciding on the best course of action purposely chosen from a set of alternatives
Explain interpersonal.
Interpersonal is understanding needs of a group, developing relationships between employees. An employees ability to get along with others while getting the job done.
Explain leading.
Leading involves the business having an individual that guides the employees towards achieving the business objectives. Establishing a clear vision is vital in gaining the confidence of employees.
Outline the relationship between management styles and management skills.
Some skills relate directly to each style and are utilised in the implementation of the style.
Explain official corporate culture.
Official corporate culture is what the business intends the corporate culture to be. It is often stated in official documents depicting company values, or in the mission statement.
Explain real corporate culture.
Real corporate culture is what the culture actually is inside of the business. It is how the employees treat each other in conversation, dress etc. The official and real corporate cultures are not always the same.
Identify some strategies to develop corporate culture.
- Recognising and rewarding employees who demonstrate the desired values
- Recruiting employees who fit in with the corporate culture
- Communicating desired values to employees
