S5. Wrap Up Quiz Flashcards
self-managed work team
?
Wyoming, Inc., requires its employees to be at work between the hours of 10:00 a.m. to 3:00 p.m., but allows employees to decide whether they will work their additional three hours before or after this time period. Identify the job design method in use at Wyoming.
Flextime (alter workday start and finish times)
Many books have been written about leadership, such as How Successful People Lead, by John Maxwell. The goal of these books is to focus the leader’s mind on organizational psychology by explaining the _____ approach.
motivational
Many books have been written about leadership, such as How Successful People Lead, by John Maxwell. The goal of these books is to focus the leader’s mind on organizational psychology by explaining the _____ approach.
motivational
Work simplification is an approach to job design. Which of the following statement is true of work simplification?
It is based on the premise that work can be broken down into clearly defined tasks
Ergonomics aims to adapt the entire job system to match human characteristics. Doing so results in eliminating/minimizing:
Product defects, worker injuries, and negative psychological effects
Seeking to integrate and accommodate the physical needs of workers into the design of jobs is known as:
ergonomics
Which of the following would qualify as a compressed workweek?
employees work 10 hours a day Monday - Thursday (5 days work into fewer days)
(working four days instead of five, may involve working fewer total hours each week or shifting your regular work hours to a four-day period by eg. working four 10-hour days)
A telework arrangement is generally difficult to set up for ________.
Manufacturing workers
(telework: không đi làm văn phòng chính mà thay vào đó là làm việc tại nhà hoặc ở một địa điểm bên ngoài
- > Easy to set up for- people in management, professional, or sales jobs, especially those that involve working and communicating on a computer.)
Highland Medical Center has had several mishaps over the past few months due to miscommunication of critical patient information between nursing staff and during shift changes. To address this, the hospital management has introduced a method whereby the person handing off the care of a patient gets control of the situation by engaging the listener’s attention, relays enough information to establish the context of the problem, gives an overall evaluation of the condition, and makes a specific suggestion about the best action to take next. Identify the method described in this scenario.
SBAR
What are some ways to simplify the mental demands of an employee’s job? Check all that apply.
c. provide clear instructions
d. minimize information
e. install adequate lighting
One method to simplify a job’s mental demands is to limit the amount of memorization required for the job.
True
Huan, a manager, decides to design jobs based on the principles of the motivational approach. If he does not balance them with some traits of the mechanistic approach, he will see minimal impact on
C) production.
The broad term for doing one’s work away from a centrally located office
Telework
Katerina is looking for a job that will be quick to learn and not require a lot of thinking, so she can earn money and still focus on earning her degree. She is looking for a job that follows the ________ approach.
Mechanistic
