S2. Quiz Flashcards

1
Q

A company competing through sustainability is likely to

A

provide high-quality products and services.
(sustainability: high-quality, economic and social changes, environment responsibility, responsible and ethical business practices, meeting stakeholders’ needs)

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2
Q

How does employees’ use of mobile devices offer an advantage to companies?

A

Employees have access to work information at any time or location

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3
Q

When a corporate organization competes through globalization, as opposed to technology, it is likely to put most of its efforts into (as opposed to: ngược lại với)

A

expansion into foreign markets.

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3
Q

As part of today’s job culture new employees are assigned mentors who guide the new employee through on-the-job training as well as the culture of the company. This is known as ________ capital.

A

social (Corporate culture, Management philosophy, Management practices, Informal networking systems)

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4
Q

Distribution channels are an example of ________ capital.

A

customer (Customer relationships, Brands, Customer loyalty, Distribution channels)

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5
Q

Which of the following is not an example of Human capital? (Tacit knowledge, Education, Work-related know-how, Work-related competence)

A

Patents

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6
Q

Which of the following is true of a balanced scorecard?

A

It depicts a company from the perspective of internal and external customers. (External customers are those who see your company mainly as a provider of something they buy. Internal customers participate in your business by actually being a part of it.)

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7
Q

Which of the following is NOT a characteristic of Millennials?

A

They have low levels of self-esteem. (millennials: high self-esteem)

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8
Q

Which of the following is one of the four characteristics of an ethical, successful company?

A

The company emphasizes mutual benefits in its relationship with customers, clients, and vendors. (ethical: relationship)

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9
Q

Sampson Lighting was struggling to make a quality product and meet its payroll. The costs for labor were too high. They visited several countries and then decided to move the production side of the business. This is called

A

offshoring (ra nước ngoài sản xuất cho rẻ)

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10
Q

Vietnam is having an aging population.

A

True

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11
Q

In exchange for working longer hours without job security, employees want companies to provide flexible work schedules and comfortable working conditions.

A

True

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12
Q

To be effective, balanced scorecards must be customized by companies to fit different market situations, products, and competitive environments.

A

True

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13
Q

Knowledge workers contribute to the organization through their manual labor.

A

False (knowledge khác manual labor)

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14
Q

HR practices can enhance labor productivitity by motivating workers to work harder.

A

False

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