s2 wk8/9 Flashcards
pharmacy reg 4 pharmacy reg 5 pharmacy technican
what are the GPhC standards?
a) governance arrangements for registered pharmacies, for managing and monitoring the safe and effective pharmacy services from registered pharmacies;
b) working environment at, and condition, of registered pharmacies;
c) patient and public experience
d) condition of equipment and facilities
e) working environment
f) training of staff of the retail pharmacy business;
g) arrangements for ensuring staff
i. have the authority and ability to act to ensure, and
the purpose of these standards is to have safe and effective practice of pharmacy
TRUE
what is a pharmacy service?
pharmacy-related services provided at or from a registered pharmacy including the management of medicines, provision of advice and referral, clinical services such as vaccination services, and services provided to care homes
what is the defintion of staff?
includes agency and contract workers, as well as employees and other people who are involved in the provision of pharmacy services by a registered pharmacy
staff only relates to pharmacist and pharmacy techinicans?
FALSE
it is all staff even if there for ONE day
pharmacy owners are responsible for ensuring the safe and effectice provision of pharmacy service at or from registered pharmacy
TRUE
they are accountable for making sure standards are met
within body corporate superintendent are the ones to ensure that standards are met?
FALSE
if owned by body corporate the directors themselves need to ensure they are met
what are the 5 principles of GPhC standards for registered pharamcies?
- Principle 1: Governance arrangements
- Principle 2: Staff are empowered and competent
- Principle 3: Environment and condition of the premises
- Principle 4: Way in which pharmacy services are delivered
- Principle 5: Equipment and facilities
what does principle 1 include?
– having clear definitions of roles & accountabilities of people involved in providing & managing pharmacy services
– arrangements for managing risks
– Way registered pharmacy is managed and operated
– If there are complaints how to they adapt to change these.
what does principle 2 include?
- The staff you employ and the people you work with are key to the safe and effective practice of pharmacy.
- Staff members, and anyone involved in providing pharmacy services, must be competent and empowered to safeguard the health, safety and wellbeing of patients and the public in all that they do.
- If we make mistakes we must be empowered to admit to these mistakes so people can adapt to these.
what does principle 3 include?
• Pharmacy premises need to be:
– suitable for the services being provided and
– protect and maintain patients’/ public health, safety and wellbeing
– privacy is important so you can safeguard patients
what does principle 4 include?
Pharmacy services’ covers all pharmacy-related services provided by a registered pharmacy, including
– Management of medicines
• Incl. arrangements for obtaining, keeping, handling, using and supplying medicinal products and medical devices, as well as security and waste management
– Management of advice and referral
– Wide range of clinical services pharmacies provide
what does principle 5 include?
• Availability of safe and suitable equipment and facilities
a standard is a MUST and guidnace is a SHOULD
TRUE
who is to ensure safe and effective pharmacy team?
– Pharmacy owners
– Pharmacy professionals
• Pharmacists
• Pharmacy technicians
– Unregistered staff – some of these may be in training
• Dispensers, medicines counter assistants, delivery drivers, pharmacy managers
• (some have leadership and management roles
should all follow the 5 principles
what is a traditional pharmacy service?
– all parts of the pharmacy service, including the sale and supply of medicines, takes place in the same registered pharmacy
– if all of the journey a prescription occurs under one premises (handed to then, picked drug and dispensed)
what is a distance pharmacy service?
– when any of activities below carried out at different registered pharmacies or places.
– also applies in all cases when the member of staff (or third party) providing any part of the pharmacy service - and the patient/ person who uses the pharmacy service, are not both in the same registered pharmacy together. If they pick the prescription up from somewhere
examples of a distance pharmacy service?
- prescription not handed in by patient
- delivery service
- click and collect service
- mail order service
- hub and spoke pharamcy service
what are the inspectors functions?
a) Enforce standards
b) Secure compliance by registrants and by persons carrying on a retail pharmacy business at a registered pharmacy with the Medicines Act 1968
c) Secure compliance by registered pharmacists and persons carrying on a retail pharmacy business with the provisions of Poisons Act 1972 & Poisons Rules
d) Enforce:-
i. Article 38: Offences relating to Register*
ii. Any other provisions and of rules under Order
e) Assist Council in investigation of fitness to practise matters. They can also raise concern to offences.
what is article 58?
For register offences
• False representation & use of title
– (e.g. pharmacist – ‘protected title’ only those who are registered with GPhC)
• Practising without being on GPhC register
• Proceedings for offence under this article may begin within 6 months of sufficient evidence available
what is the GPhC inspectorate?
- 38 inspectors across GB this has grown over time
there are four regional groups ( scotland and north england, wales and west england, south of england, east of england) they each have a regional manager.
what is the role of each inspector?
responsible for registered pharmacy premises in around 5-7 primary care organisations
insepcts 500-600 premises within the area
200+ visits a year and each one f these needs a report
each inspector visit needs a report
TRUE
what are the two main roles of a insecptorate?
inspection visits
investigations
what happens in an inspection visit?
- inspect registered pharmacy premises
- monitor and secure compliance with relevant legal requirements.
- around every 5 years
- ndon’t need a notice to do it
what happens for an investigation?
investigate complaints and allegations involving registered pharmacists or techinicans
inspectors must pre warn premises that they are coming?
FALSE
GPhC have power to enter any registered pharmacy premises at reasonable hour but do NOT need to notify the premises
what is an improvement notice?
– State grounds for believing there is a failure of compliance
– Specify measures that must be taken to rectify failure
– Require that those measures taken within specified period (not < 28 days)
– State: Right of appeal & period to bring appeal this is across the board.
what power does an inspector have?
a) Inspect premises and any plant, machinery or equipment
b) Search premises
c) Inspect and remove any substance, article or product (will always look at CD and where they are stored)
d) Carry out examinations and tests, and make enquiries
– Incl. fitness to practise of a registrant who is or has been employed on the premises
e) Require documents or records (whether or not at premises) to be produced (incl. electronic) Inspector can:
– Take copies
– Take possession & retain for as long as considers necessary
– Require access and check operation of any computer or other electronic device
it is an offence to obstruct an inspector
TRUE
you will be fined
what happens if you do not comply with an improvement notice?
FINE
if they continue to disobey they could be struck of register
what is the GPhC statutory role?
– to protect the health, safety and wellbeing of patients and the public, particularly the users of pharmacy services, throughout GB
what is the core regulatory functions?
– Maintain register
– Ensure pharmacy professionals’ fit to practise
– Set & enforce standards for registered pharmacies
what will an inspector do?
- seek evidene from owners
- gather evidence and records
- show me tell me approach
what will be included in a inspection report?
- what makes a good pharmacy
- are standards met?
- makings of an excellent pharmacy
- improvements and a action plan if standards are not met
what are the 3 types of inspections?
routine
intelligence-led
themed
what does north school of pharmacy set out to achieve?
- provide leadership
- deliver support to pharmacy workforce
- ensure education
- support pharmacy workforce
- ensure quality of learning
what are pharmacy techincans?
GPhC recognised qualification with relevant work experience (can be primary or secondary experience)
the representative body of pharmacy techinicans is APTUK?
TRUE
voluntary body
what is workforce transformation?
• Developing a workforce responsive to changes in care, now and in the future
– Developing future supply
– Upskilling staff, carers and volunteers
– New roles
– New ways of working
– Across sectors
what are pharmacy assistants?
- Dispensing Assistant/Dispenser/ Pharmacy Assistant/ Assistant Technical Officer (ATO)
- A person who meets the GPhC minimum training requirements for dispensing pharmacy assistants/MCA(Registered Pharmacies)
pharmacy technicians are registered with GPhC
TRUE
but they need to be registered on a course within 3 months of commencing
