S2 2 - Patient’s Roles and Responsibilities Flashcards
State the 10 responsibilities of patients within the NHS.
Follow the advice and take medication
Contribute to your own health and well-being; do their best to look after themselves
Register with a GP
Treat NHS staff and other patients with respect
Provide accurate information about your health, condition and status
Keep appointments
Follow the course of treatment which you have agreed, and talk to your clinician if you find this difficult
Participate in public health programmes such as vaccination
Ensure those closest to you are aware of your wishes regarding organ donation
Give feedback – positive and negative – about your treatment and care
State what each article from the Human Rights Act 1998 of relevance to healthcare is:
a) Article 2
b) Article 3
c) Article 5
d) Article 8
e) Article 10
f) Article 12
g) Article 14
Article 2 – the right to life
Article 3 – prohibition of inhumane or degrading treatment or punishment
Article 5 – the right to liberty and security
Article 8 – the right to respect for private and family life
Article 10 – the right to freedom of expression including the right to receive and impart information
Article 12 – the right to found a family
Article 14 – the right not to be discriminated against justice
Which 7 rights have patients within the NHS always had?
Receive healthcare on the basis of need
Be registered with a GP
Receive medical care at any time
Be referred to a consultant
Be given clear information about treatment, risks, alternatives
Confidentiality of medical records
Choose or refuse to take part in medical research or student training
Which 3 new rights did the Patients Charter (1992) add to the 7 that already exist?
Be given detailed information on local health services
Guaranteed admission to hospital for planned surgery within 2 years (has been updated since 1992 but was important at the time)
Have any complaint investigated and receive a prompt reply
What was the Patients Charter (1992)?
- A comprehensive document providing information on:
Checking standards of healthcare services
Right to a GP (choosing a GP, registering, treatment, GP charges, changing GP, if GP removes a patient from their register if you move out of your GP’s area)
NHS 111 and NHS Choices in England
Maternity services
Right to hospital treatment
Seeing a consultant
Hospital waiting times
Care in hospital
Using mobile phones in the hospital
Hospital charges
Paying for treatment not available on NHS
Financial help for hospital patients
Discharge from hospital
Consent
Right to refuse treatment
Right to die
Removal of organs after death
Access to medical reports and health records
Information about NHS services
Information from your health care provider
Discrimination
What was the 2001 documentation of patient’s rights in the NHS?
- Your Guide to the NHS produced in 2001 outlined:
The Government’s commitment to providing health services free at the point of access
Responsible use of NHS
Tips on healthy living
Advice on which services to use if unwell
What is the current 3 pieces of documentation of a patient’s rights in the NHS?
NHS Patients’ Rights: Advice Guide – self-help from Citizens Advice
NHS Constitution
Handbook to the NHS Constitution
What is the NHS Constitution?
Developed as part of the NHS Next Stage Review led by Lord Darzi
Published 2009, last updated 2015
What does the NHS Constitution provide patients and staff with all the information they need in one place about?
Patients’ rights and NHS pledges
Responsibilities of patients, public and staff
Staff rights and NHS pledges to staff
Statement of NHS values and guiding principles
What does the NHS Constitution give and what 7 things does it outline?
the legal rights that patients and the public have
the pledges the NHS is committed to (not legally binding)
Outlines: Access to health services Quality of care and environment Nationally approved treatments, drugs and programmes Respect, consent, confidentiality Informed choice Involvement in your healthcare and the NHS Complaint and redress
State 8 rights that were added to the original NHS Constitution.
To start non-urgent treatment within 18 weeks
To see a specialist within 2 weeks of referral if cancer is suspected (or to offer a reasonable alternative if not possible)
Legal right to drugs that have been approved by NICE
Right to choose where to be treated
To be treated with dignity and respect
The right to complain
Same-sex accommodation
Carers rights
What 8 things were updated in the NHS constitution in light of failings at Mid-Staffordshire?
(Patients to be at the heart of everything the NHS does):
Prioritising patients Treated with dignity, respect and compassion Protecting patients from avoidable harm Providing assistance that patients need Duty of candour End of life care Integrated care Staff compliance with guidance
