S13 - Troubleshooting OS' Flashcards

1
Q

What is the windows installation wizard called

A

WinPE (windows pre-installation environment)

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2
Q

What is WinRE used for

A

Repairing common causes of unbootable OS’

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3
Q

How can we access WinRE

A

Through clicking repair computer on WinPE

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4
Q

What does windows recommend for creating images of OS’

A

3rd party tools

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5
Q

Black screen usually means

A

video driver issues

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6
Q

No boot device usually means

A

the boot order is incorrect, you may have a thumb drive plugged in

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7
Q

Mark Russinovich created what

A

Sysintervals

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8
Q

What programs can we install to check every process that auto starts

A

autoruns

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9
Q

What should we do if we are unable to login to our profile

A

the profile is most likely corrupt, we should make a new one and copy over the files

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10
Q

What is recommended if our service is failing

A

restart, repair/reinstall, event viewer

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11
Q

Kernel panic means

A

the OS is crashing and can’t recover

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