S + 4: People and Operations Flashcards
1
Q
3 ways of organising company structure
FP
RC
MS
A
- Functional purpose - sales, marketing, research all grouped together
- Resource characteristics - casting, finance, paint shop all seperate
- Markets served - Europe, USA, defense, healthcare
2
Q
Two examples of virtual organisations
A
Uber, Deliveroo
3
Q
Division of Labour definition
A
Dividing labour into smaller parts (typically production industry)
4
Q
Scientific Management definition - prosperity
A
Workers selected, trained and developed to perfrom defind task. Prosperity of both manager and worker relys on cooperation between them.
5
Q
Job Design Options (4) R, E, E, E
A
1) Job Rotation - trained in several roles
2) Job englargement - more similar tasks
3) Job enrichment - more tasks of varied type
4) Empowerment - contribute ideas
6
Q
Ergonomics
A
Fit the workplace to the individual
7
Q
Anthromopetric data
A
Size and shape of the workers
8
Q
Basic Time / Standard Time
A
Basic = how long to complete Standard = Basic + allowance (e.g toilet break)
