Rules of Conduct

Question 1

What are the Part 1 rules for firms and members?

Answer 1

General Rules

1. Interpretation (e.g. Conduct Officer, Firm definition)
2. Communication (how RICS will contact)

Question 2

What are the Part 2 rules for firms?

Answer 2

Conduct of Business - 7

3. Professional Behaviour
4. Competence
5. Service
6. Training + CPD
7. Complaints Handling
8. Clients Money
9. PII

Question 3

What are the Part 2 rules for members?

Answer 3

Personal and Professional Standards - 7

3. Ethical Behaviour
4. Competence
5. Service
6. CPD
7. Solvency
8. Information to RICS
9. Cooperation

Question 4

What are the Part 3 Rules for Firms

Answer 4

Firm Administration - 6

10. Advertising
11. Solvency
12. Locum Arrangements
13. Use of designations
14. Information to RICS
15. Cooperation

Question 5

What are the 5 new rules?

Answer 5

1. Honesty, Integrity and Professional Obligations
2. Maintain Professional Competence
3. Service - good quality + diligent
4. Respect
5. Act in Public Interest

Question 6

What are the 3 new rules for members?

Answer 6

1. CPD
2. Cooperate with RICS
3. Provide all information reasonably requested by Standards and Regulation Board

Question 7

What are the 7 new rules for firms?

Answer 7

1. Complaints Handling
2. PII
3. Locum Arrangements
4. Cooperate with RICS
5. Provide all information reasonably requested by Standards and Regulation Board
6. Use of designations
7. Report to RICS any matter that they are required to report under the Rules for Registration of Firms