Role Play

Question 1

First thing to identify?

Answer 1

What my role is - helps to identify context.

Question 2

Communication tips:

Answer 2

• eye contact
• actively listen and nod head to demonstrate
• minimise hand gestures
• speak slowly and clearly
• allow actor enough time to speak
• briefly repeat sections they’ve said to show understanding
• don’t interrupt
• change tone of voice and vocab accordingly.

Question 3

What are some ways to show empathy?

Answer 3

• brief reintroduction/catch up
• warning shot before bad news ‘I’m afraid I have some bad news to share…’ or ‘I’m in the difficult position of having to tell you…’
• pause after giving bad news
• give space to react
• could offer pretend tissues or water

Question 4

How do you tackle professional judgement situations?

Answer 4

• make conversation at the start to make them comfortable.
• be sensitive - ask how they are feeling etc.
• prioritise patient safety, eg. come to the agreement that colleague will take the rest of the day off and offer private talk the next day.

Question 5

Tips for prioritisation stations:

Answer 5

• think rationally, eg skills that would help, why wouldn’t you select certain objects.
• voice reasoning aloud.

Question 6

Tips for giving instruction stations:

Answer 6

• state aim of task
• assess persons ability to perform the task
• specific word choices
• check in with person’s progress