ROHRM - Interdependance and outsourcing of HRM Flashcards

1
Q

Interdependance

A

Remember the most effective response to any question about the interdependence of one function such as HR with other key business functions is to consider the influence both ways

The HR function is interdependent with the other functions as it is the link between the people in the business

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2
Q

o It will impact other functions through

A

 The quality of staff it provides
 The level of staff motivation it encourages
 The prevalence of industrial disputes

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3
Q

Finance and how it impacts hr

A

Determines the resources that are available to attract, reward and develop staff

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4
Q

operations and how it impacts HR

A

Determines the number of staff required, their skills and working conditions

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5
Q

marketing and how it impacts HR

A

Determines the resources number of staff required and the skills needed

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6
Q

managing the HR function

A

o HRM is a significant function that is usually managed by both Specialist managers/departments and Line managers:

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7
Q

Specialist managers/departments:

A

these managers create and implement HR policies for the whole business

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8
Q

Line managers:

A

these managers deal with issues related to staff in their area only.

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9
Q

outsourcing and hrm

A

Significant trend within HRM is outsourcing or hiring an external person/business to perform a particular function or activity.

We are familiar with outsourcing with operations but this can include the outsourcing of HRM activities to

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10
Q

outsourcing is becoming more popular as?

A

many SMEs lack the resources to support the complex and dynamic HR function and look towards being more flexible and competitive

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11
Q

outsourcing and hr functions: Outsourcing of HRM may include:

A

o The function or activity: e.g.8 recruitment, mediation, training
o Policy development: e.g. succession planning, performance management systems, EEO.

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12
Q

Advantages of outsourcing HRM

A

Your business can gain efficiencies due to specialisation in core activities
HRM firm has expert knowledge in the area

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13
Q

Disadvantages of outsourcing HRM

A

HRM firm may hold different values, goals and standards to employees
Limits the business ability to learn

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14
Q

what about other outsouricng

A

HR managers also have to deal with decisions within other functions to outsource too.
Businesses will often use contractors, who are temporary employees:

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15
Q

Location of contractor:

Type of contractor

A

Domestic

Labour hire companies
Independent contractors

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16
Q

Location of contractor

Type of contractor

A

Global (offshore contractors)

Specific activities such as call centres
OR
Specific projects such as development of new product

17
Q

Advantages of outsourcing

A
Access to new networks and markets 
Increased flexibility (use when needed)
18
Q

Disadvantages of outsourcing

A

Loss of direct contact with customers

Hidden costs and cost bverruns