Risk Management Flashcards
Your Responsibility Code (7)
- Always stay in control.
- People ahead of you have the right of way.
- Stop in a safe place for you and others.
- Whenever starting downhill or merging look uphill and yield.
- Use devices to prevent runaway equipment.
- Observe signs and warnings and keep off closed trails.
- Know how to use the lifts safely.
Smart Style
- Make a plan
- Look before you leap.
- Easy style it.
- respect get respect.
What does Snow Summit do for skier safety?
- Trail Maps
- Mountain Security - awareness & education.
- Employee booklet w/suggestions on how to work with guests.
‘Mountain Awareness Program’
Snow Mobiles & Snowcats how are they managed?
All riders are Have a DOT number and have been tested.
- Beepers are on whenever they move.
- max speed 25 mph
- All riders wear helmets & reflective vests.
- up & down routes.
- Snowmobile safety video and test.
- probation for first season
Drug Testing
Random for all employees.
What is NSAA and why are we a member?
The National Ski Area Association has standardized the educational procedures for a ski area in response to directives from the ski area’s insurance carrier, US Forest Service, OSHA, ANSI, ADA, and HIPPA.
Also programs such as STYLE and ATML METHOD are developed for use by the ski area.
How are Terrain Parks Marked?
Warning signs - orange ovals
Informational signs: Smart Style, ATML, SPT and Skill Builders.
Who checks the condition of the terrain park?
Uniformed Park Staff
What is the areas protocol for pulling and marking tickets?
Identification of guest performing unsafe practices.
- Talk with one on one, explain why the observed unsafe practice is unsafe and to please stop.
If a problem mark the ticket with an ‘X’. More serious call for backup, security. Do not allow them to board the chair, do not chase. P
Any laws governing Skiier/Riders?
There are no llaws for skiiers/riders, however, inherent risks are involved with skiing.
Statute of Limitations to file against the ski area.
One year for adults to file 3 years to trial
Up to age of 18 for a minor, then adult
Why are Patrollers covered by the Good Samaritan Law?
As long as they practice within the scope of the training of the American Red Cross, Patrollers are protected .
Consent must be given by the guest and the ‘Good Samaritan’ must state their level of training.
What is an obstacle?
An obstacle can cause injury or harm to a guest and is easily seen.
Usually marked with boo and/or boo and banner guard.
Exception: lifts4 & 8 all obstacles are marked with fencing.
Employment at Snow Summit
Age 18 or older
Pass a physical exam
Pass training level books - documentation of training.
Volunteers must pass the same level books.
Red Flags
Serious Trauma Rentals Lifts Premise Terrain Park Collision with employee
No job
No schooling
Implied threat
Exaggerated negative response
Name 6 forms used by Snow Summit
Witness Hill check Rental release. Hemet rental WAPA. Ski school release Incident Patrollers Supple Equipment check. Confidential Level books. Dispatch log PAI. Ski school incident Lift incident. Premise incident Sign in/out. Vouchers
What do we want in an Investigation Report?
Legible What happened? Guest statement Weather report Hill check Witness form(s) Photos: Tracks, POP, POI, POR, path of approach Completed same day as incident
About how many Incidents are done each year?
About 3,500 for both resorts.
Who conducts the investigation?
All patrollers are expected to conduct the investigation they lead.
Additional investigation information may be added by paid staff at level 2 and or Level 3
Generally photos and mapping of site.
With advent of Digital cameras are there any precautions the resort takes?
For our own pictures we do not delete any photos taken with the investigation packs.
If we are being filmed while responding to an incident we should state that we do not give them permission to film us and to please turn their camera off.
What is a hazard?
A hazard is anything with the potential to cause injury to a guest that is difficult to see.
Examples of an Unsafe/Reckless guest
Speeding faster than flow on hill Inability to stop or turn Disregarding a closure Failure to yield to uphill guests Removal/Tampering with signs Bouncing on chair lift Throwing things from chair Vandalism Skiing under the influence Loud abusive behavior Involved in a collision & leaving
Employee safety needs
Personal protection devices Reporting of employee injury Hazardous materials. MSDS Safety Meetings Morning Briefings
Witness Statement what should be on it?
A statement by the witness made the day of the incident. Include time, location, ski ability, and relationship to guest.
WAPA
Winter activity participation agreement
How does Snow Summit protect employees from blood borne pathogens?
Ppe educational classes and equipment
Hep shots offered
If exposed notify supervisor
ATML method
Approach Takeoff Maneuver Landing
Lessons in the park
Yes
SAR
Out of bounds ?
2 hours after notice for minor under 12.
Adults 24 hours
Who is Snow Summits Insurance carrier?
Snow Summit is self insured up to $1,000,000.
After that there are two carriers: Wells Fargo and Acodia.
Old info
What is risk Management?
The process by which we identify Risks to create Educational procedures to prevent those risks.
537B
Defraud
602R
Trespass
653i
Leaving the scene
