Risk Management Flashcards

1
Q

Your Responsibility Code (7)

A
  • Always stay in control.
  • People ahead of you have the right of way.
  • Stop in a safe place for you and others.
  • Whenever starting downhill or merging look uphill and yield.
  • Use devices to prevent runaway equipment.
  • Observe signs and warnings and keep off closed trails.
  • Know how to use the lifts safely.
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2
Q

Smart Style

A
  • Make a plan
  • Look before you leap.
  • Easy style it.
  • respect get respect.
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3
Q

What does Snow Summit do for skier safety?

A
  • Trail Maps
  • Mountain Security - awareness & education.
  • Employee booklet w/suggestions on how to work with guests.
    ‘Mountain Awareness Program’
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4
Q

Snow Mobiles & Snowcats how are they managed?

A

All riders are Have a DOT number and have been tested.

  • Beepers are on whenever they move.
  • max speed 25 mph
  • All riders wear helmets & reflective vests.
  • up & down routes.
  • Snowmobile safety video and test.
  • probation for first season
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5
Q

Drug Testing

A

Random for all employees.

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6
Q

What is NSAA and why are we a member?

A

The National Ski Area Association has standardized the educational procedures for a ski area in response to directives from the ski area’s insurance carrier, US Forest Service, OSHA, ANSI, ADA, and HIPPA.
Also programs such as STYLE and ATML METHOD are developed for use by the ski area.

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7
Q

How are Terrain Parks Marked?

A

Warning signs - orange ovals

Informational signs: Smart Style, ATML, SPT and Skill Builders.

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8
Q

Who checks the condition of the terrain park?

A

Uniformed Park Staff

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9
Q

What is the areas protocol for pulling and marking tickets?

A

Identification of guest performing unsafe practices.

  • Talk with one on one, explain why the observed unsafe practice is unsafe and to please stop.

If a problem mark the ticket with an ‘X’. More serious call for backup, security. Do not allow them to board the chair, do not chase. P

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10
Q

Any laws governing Skiier/Riders?

A

There are no llaws for skiiers/riders, however, inherent risks are involved with skiing.

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11
Q

Statute of Limitations to file against the ski area.

A

One year for adults to file 3 years to trial

Up to age of 18 for a minor, then adult

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12
Q

Why are Patrollers covered by the Good Samaritan Law?

A

As long as they practice within the scope of the training of the American Red Cross, Patrollers are protected .
Consent must be given by the guest and the ‘Good Samaritan’ must state their level of training.

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13
Q

What is an obstacle?

A

An obstacle can cause injury or harm to a guest and is easily seen.

Usually marked with boo and/or boo and banner guard.

Exception: lifts4 & 8 all obstacles are marked with fencing.

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14
Q

Employment at Snow Summit

A

Age 18 or older
Pass a physical exam
Pass training level books - documentation of training.

Volunteers must pass the same level books.

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15
Q

Red Flags

A
Serious Trauma
Rentals
Lifts
Premise
Terrain Park
Collision with employee

No job
No schooling
Implied threat
Exaggerated negative response

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16
Q

Name 6 forms used by Snow Summit

A
Witness            Hill check
Rental release. Hemet rental
WAPA.             Ski school release
Incident            Patrollers Supple
Equipment check.  Confidential
Level books.     Dispatch log
PAI.                 Ski school incident
Lift incident.      Premise incident
Sign in/out.       Vouchers
17
Q

What do we want in an Investigation Report?

A
Legible
What happened? Guest statement
Weather report
Hill check
Witness form(s)
Photos:    Tracks, POP, POI, POR, path of approach 
Completed same day as incident
18
Q

About how many Incidents are done each year?

A

About 3,500 for both resorts.

19
Q

Who conducts the investigation?

A

All patrollers are expected to conduct the investigation they lead.
Additional investigation information may be added by paid staff at level 2 and or Level 3

Generally photos and mapping of site.

20
Q

With advent of Digital cameras are there any precautions the resort takes?

A

For our own pictures we do not delete any photos taken with the investigation packs.

If we are being filmed while responding to an incident we should state that we do not give them permission to film us and to please turn their camera off.

21
Q

What is a hazard?

A

A hazard is anything with the potential to cause injury to a guest that is difficult to see.

22
Q

Examples of an Unsafe/Reckless guest

A
Speeding faster than flow on hill
Inability to stop or turn
Disregarding a closure
Failure to yield to uphill guests
Removal/Tampering with signs
Bouncing on chair lift
Throwing things from chair
Vandalism
Skiing under the influence
Loud abusive behavior
Involved in a collision & leaving
23
Q

Employee safety needs

A
Personal protection devices
Reporting of employee injury
Hazardous materials. MSDS
Safety Meetings
Morning  Briefings
24
Q

Witness Statement what should be on it?

A

A statement by the witness made the day of the incident. Include time, location, ski ability, and relationship to guest.

25
Q

WAPA

A

Winter activity participation agreement

26
Q

How does Snow Summit protect employees from blood borne pathogens?

A

Ppe educational classes and equipment
Hep shots offered
If exposed notify supervisor

27
Q

ATML method

A

Approach Takeoff Maneuver Landing

28
Q

Lessons in the park

A

Yes

29
Q

SAR

A

Out of bounds ?

2 hours after notice for minor under 12.

Adults 24 hours

30
Q

Who is Snow Summits Insurance carrier?

A

Snow Summit is self insured up to $1,000,000.
After that there are two carriers: Wells Fargo and Acodia.

Old info

31
Q

What is risk Management?

A

The process by which we identify Risks to create Educational procedures to prevent those risks.

32
Q

537B

A

Defraud

33
Q

602R

A

Trespass

34
Q

653i

A

Leaving the scene