Risk and uncertainty Flashcards
1
Q
What are the rough aims of a consultation?
A
- Initiating the session
- Gathering information
- Providing structure
- Building relationship
- Explanation and planning
- Closing the session
2
Q
Define stress
A
• Stress is a controversial term, but is broadly understood to result from an “imbalance between demands and resources” or occurring when “pressure exceeds ones perceived ability to cope”
3
Q
Describe main aims of safety netting
A
- If uncertainty remains, this should be communicated to the patient
- They must know what to look out for and be told exactly how to seek help for given outcomes or clinical features
- It may be useful to arrange follow up face to face or over the phone
- They should also know the likely time course of their illness
4
Q
Name some sources of guidance for medics
A
o National – SIGN in Scotland, NICE in UK
o Local – NHS Grampian
o Immediate – protocols on walls of practice
o Colleagues
o Peer groups
o Reflection
