RICS Rules of Conduct

Question 1

What are the RICS rules of conduct?

Answer 1

1. Members and firms must be honest, act with integrity and comply with their professional obligations, including obligations to RICS
2. Members and firms must maintain their professional competence and ensure that services are provided by competent individuals who have the necessary expertise.
3. Members and firms must provide good-quality and diligent service.
4. Members and firms must treat others with respect and encourage diversity and inclusion
5. Members and firms must act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession

Question 1

Why were the RICS rules of conduct changed?

Answer 1

• To make them simpler
• To give clearer examples of behaviours
• To focus on respect, diversity and inclusion
• To focus on/ understand evolving technology and data including the risk and benefits
• To tackle global change including sustainable development and tackling climate change

Question 2

What were the previous structures of rules of conduct

Answer 2

• Rules of conduct for members
• Rules of conduct for firms
• Global ethical Standards

Question 3

When did the new Rules of Conduct become effective?

Answer 3

2nd February 2022

Question 4

Under Appendix A to the Rules of Conduct what are the mandatory professional obligations for members?

Answer 4

RICS Members must:

1. Comply with the CPD requirements set by RICS
2. Co-operate with RICS
3. Promptly provide all information reasonably requested by the SRB or those exercising delegated authority on its behalf

Question 5

Under Appendix A to the Rules of Conduct what are the mandatory professional obligations for RICS Regulated Firms?

Answer 5

RICS regulated firms must:

1. Firms must publish a complaints-handling procedure, which includes an alternative disputeresolution provider approved by RICS, and maintain a complaints log.
2. Firms must ensure that all previous and current professional work is covered by adequate andappropriate professional indemnity cover that meets the standards approved by RICS.
3. Firms with a sole principal must make appropriate arrangements for their professional work to continue in the event of their incapacity, death, absence from or inability to work.
4. Firms must cooperate with RICS.
5. Firms must promptly provide all information reasonably requested by the Standards and Regulation Board, or those exercising delegated authority on its behalf.
6. Firms must display on their business literature, in accordance with RICS’ published policy on designations, a designation to denote that they are regulated by RICS.
7. Firms must report to RICS any matter that they are required to report under the Rules for the Registration of Firms.