RICS Rules of Conduct

Question 1

Latest effective date of RICS Rules of Conduct

Answer 1

October 2021

Question 2

What are the rules?

Answer 2

There are 5 rules:
1. Members and firms must be honest, act with integrity and comply with their
professional obligations, including obligations to RICS.
2. Members and firms must maintain their professional competence and ensure that services are provided by competent individuals who have the necessary expertise.
3. Members and firms must provide good-quality and diligent service.
4. Members and firms must treat others with respect and encourage diversity and inclusion.
5. Members and firms must act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession.

Question 3

Rule 1 Examples

Answer 3

1. Avoid Conflict
2. Do not take unfair advantage
3. Transparent about the fees
4. Do not facilitate any financial crime

Question 4

Rule 2 Examples

Answer 4

1. Only undertake work that they have the knowledge, skills and resources to
   carry out competently
2. Members and firms stay up to date and comply with relevant legislation
3. Members maintain and develop their knowledge and skills throughout their careers (CPD)

Question 5

Rule 3 Examples

Answer 5

1. Members and firms understand clients’ needs and objectives before accepting any professional
   work
2. Members and firms communicate with clients and others clearly and in a way they can understand.
3. Members and firms check that all data used is accurate and up to date, is kept securely, and that they have proper legal rights to use it and, where required, share it.

Question 6

Rule 4 Examples

Answer 6

1. Respect the rights of others and treat others with courtesy
2. Do not bully, victimise or harass anyone
3. Develop an inclusive culture in their workplaces, support equal access and
   opportunity for all, and identify and address unconscious bias

Question 7

Rule 5 Example

Answer 7

1. Question practices and decisions that they suspect are not right, and raise concerns with colleagues, senior management, clients, RICS
2. Cooperate with investigations into complaints or concerns, and provide
   information where it is reasonably requested
3. Manage their professional finances responsibly