Rework

Question 1

What is the definition of Quality with regards to work?

Answer 1

Quality = Work really done / Work being done

Question 2

What is the rework discovery time?

Answer 2

The time between when elements of necessary rework appear and the time it is identified as needing rework.

Question 3

What factors can contribute to a larger gap between perceived and real work done?

Answer 3

Lower work quality and longer rework discovery time

Question 4

What factors can make rework more likely?

Answer 4

• If the technology is novel, with no prior tried and tested technology
• The specifics of the project. If delays are possible then fewer steps will be taken earlier to avoid rework such as iteration/prototyping early on,

Question 5

Describe the rework cycle diagram

Answer 5

The top line shows Work to be done and work really done, connected by an arrow showing work being done. The rework cycle comes down off this arrow, with processes: undiscovered rework and discovered rework, joined by the rework discovery time arrow