Review Questions Part 2 Flashcards

1
Q

We ended our discussion of office politics by saying that there is a way that you can minimize your need to engage in office politics. What is it?

A

If you are good at your job you don’t have to worry about office politics.

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2
Q

This course can be summarized in four words. What are the four words?

A

Best People, Best Practices. (How do you get the best people for the job? For everything you do what is the best way to do it?)

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3
Q

What is the Peter Principle, and why does it happen?

A

People get promoted into jobs that they are not good at. Cream rises, Milk sours

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4
Q

What is meant by a matrix organization? What is its primary disadvantage?

A

An organizational structure that allows you to work in teams and interact with different groups. The primary disadvantage is that you have two bosses which makes performance appraisals more difficult.

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5
Q

Welch provides five lists of questions to test a company’s strategy to see if it’s getting the company where it wants to go. What are the five titles on these slides?

A
  • What the playing field looks like now
  • What the competition has been up to,
  • What you’ve been up to
  • What’s around the corner?
  • What’s your winning move?
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6
Q

We discussed a delegating exercise. In it, you are a middle manager at a manufacturing company who comes back from a week vacation to a lengthy to-do list. In deciding which items to delegate to your assistant, what are the three most important considerations we discussed?

A
  • Delegate as much as you can
  • Have respect for big customers and suppliers
    Use an assistant to gather information for you
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7
Q

According to Welch, what is the most likely way that people find the right job for them?

A

Trial and erro

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8
Q

According to Welch, what might your best selling point be when looking for your first “real” job after college?

A

Authenticity. Tell the truth. Don’t act like someone that you’re not.

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9
Q

What is the best way to ask for a promotion?

A

Let your employer know that you are interested and show that you are ready with good performance.

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10
Q

Both Cynthia (just had her second child) and Carl (wanted to improve his yoga practice) wanted to work from home on Fridays. What advice should a manager take away from this story?

A

Speak candidly about the employee’s performance and not about the reason that they want to work from home.

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11
Q

Generation Y (The Millennials) has much to offer in the workplace. Sometimes older managers, and older employees in general, have negative perceptions of Gen Y. List three common ones.

A
  • Need too much instruction and feedback
  • Sense of entitlement
  • Too casual in the workplace
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