Rev Cycle 3 Flashcards

1
Q

The process of creating the pre=registration record ensures

Ability to pursue extraordinary collection activities

Early and productive communication with a third-party payer

Accurate billing

That access staff will have the compete and valid information needed to finalize any remaining pre-access activities

A

Accurate billing

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2
Q

Once the EMTALA requirements are satisfied

Third-party payer information should be collected from the patient and the payer should be notified of the ED visit

The patient then assumes full liability for services unless a third-party is notified or the patient applies for financial assistance with the first 48 hours

The remaining registration processing is initiated at the bedside or in a registration area

An initial registration records is completed so that the proper coding can be initiated

A

The remaining registration processing is initiated at the bedside or in a registration area

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3
Q

This directive was developed to promote and ensure healthcare quality and value and also to protect consumers and workers in the healthcare system. This directive is called

Payer quality monitoring

Medicare patient and staff safety standards

Joint Commission for Accreditation of Healthcare Organizations (JCAHO) safety

Patient bill of rights

A

Patient bill of rights

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4
Q

scheduled inpatient represents an opportunity for the provider to do which of the following?

Refer the patient to another location with the health system

Comply with EMTALA (Emergency Medical Treatment and Labor Act) requirements before service

Complete registration and insurance approval before service

Register the patient after he or she is placed in a bed on that service unit.

A

Complete registration and insurance approval before service

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5
Q

The first and most critical step in registering a patient, whether scheduled or unscheduled, is

Having the patient initial the HIPAA privacy statement

Verifying insurance to activate the patient medical record

Verifying the patient’s identification

Check the schedule for treatment availability

A

Verifying the patient’s identification

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6
Q

The legal authority to request and analyze provider clam documentation to ensure that IPPS services were reasonable and necessary is given to

Recovery Audit Contractors (RAC)

The Office of the U.S. Inspector General (OIG)

All health plans

State insurance commissioners

A

The Office of the U.S. Inspector General (OIG)

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7
Q

An advantage of a pre-registration program is

The opportunity to reduce processing times at the time of service

The ability to eliminate no-show appointments

The opportunity to reduce the corporate compliances failures within the registration process

The marketing value of such a program

A

The opportunity to reduce the corporate compliances failures within the registration process

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8
Q

Claims with dates of service received later than one calendar year beyond the date of service, will be

Denied by Medicare

The provider’s responsibility but can be deemed charity care

Fully paid with interest

The full responsibility of the patient.

A

Denied by Medicare

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9
Q

This concept encompasses all activities required to send a request for payment to a third-party health plan for payment of benefits

Third-party invoicing

Account resolution

Claims processing

Billing

A

Claims processing

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10
Q

The ACO investment model will test the use of pre-paid shared savings to

Raise quality ratings in designated hospitals.

Encourage new ACOs to form in rural and underserved areas

Attract physicians to participate in the ACO payment system

Invest in treatment protocols that reduce costs to Medicare

A

Encourage new ACOs to form in rural and underserved areas

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11
Q

Chapter 13 Bankruptcy, debtor rehabilitation, is a court proceeding

That establishes a payment priority order to creditors’ claims

That classifies the debtor as eligible for government financial assistance for housing, medical treatment and food as debts are paid

That creates a clear court-supervised payment accountability plan going forward

That reorganizes a debtor’s holdings and instructs creditors to look to the debtor’s future earnings for payment

A

That reorganizes a debtor’s holdings and instructs creditors to look to the debtor’s future earnings for payment

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12
Q

HFMA’s patient financial communication best practices specify that patients should be told about the types of services provided and

A satisfaction survey regarding clinical service providers

The price of service to their covering health plan

The service providers that typically participate in the service, e.g., radiologists, pathologists, etc.

An expiration of why a specific service is not provided

A

The service providers that typically participate in the service, e.g., radiologists, pathologists, etc.

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13
Q

The important Message from Medicare provides beneficiaries information concerning their

Understanding of billing issues and the deductibles and/or co-insurance due for the current visit

Right to refuse to use lifetime reserve days for the current stay

Right to appeal a discharge decision if the patient disagrees with the plan

Obligation to reimburse the hospital for any services not covered by the Medicare program

A

Right to appeal a discharge decision if the patient disagrees with the plan

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14
Q

All of the following are potential causes of credit balances EXCEPT

Duplicate payments

Primary and secondary payers both paying as primary

Inaccurate upfront collections based on incorrect liability estimates

A patient’s choice to build up a credit against future medical bills

A

A patient’s choice to build up a credit against future medical bills

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15
Q

Medicare Part B has an annual deductible, and the beneficiary is responsible for

A co-insurance payment for all Part B covered services

Physicians office fees

Tests outside of an inpatient setting

Prescriptions

A

A co-insurance payment for all Part B covered services

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16
Q

The importance of medical records being maintained by HIM is that the patient records

Are the primary source for clinical data required for reimbursement by health plans and liability payers

Are the strongest evidence and defense in the event of a Medicare audit

Are evidence used in assessing the quality of care

Are the evidence cited in quality review

A

Are the primary source for clinical data required for reimbursement by health plans and liability payers

17
Q

A decision on whether a patient should be admitted as an inpatient or become an outpatient observation patient requires medical judgments based on all of the following EXCEPT

The patient’s home care coverage

Current medical needs

The likelihood of an adverse event occurring to the patient

The patient’s medical history

A

The patient’s home care coverage

18
Q

Medicare has established guidelines called the Local Coverage Determinations (LCD) and National Coverage Determinations (NCD) that establish

Provider and physician reimbursement for specific diagnoses and tests

Prospective Medicare patient financial responsibilities for a given diagnosis

Reasonable and customary prices for services in a given area

What services or healthcare items are covered under Medicare

A

What services or healthcare items are covered under Medicare

19
Q

What are some core elements if a board-approved financial assistance policy?

Payment requirements, staffing hours, and admission policies

Case management, payment methods, and discharge policies

Deposit requirements, pre-registration calling hours, and charity care policy

Eligibility, application process, and nonpayment collection activities

A

Eligibility, application process, and nonpayment collection activities

20
Q

The ICD-10 codes set and CPT/HCPCS code sets combines provide

Pricing floors for services

The financial data required for activity-based costing

Patients an overview of services covered by their health insurance plan

The specificity and coding needed to support reimbursement claims

A

The specificity and coding needed to support reimbursement claims

21
Q

A recurring/series registration is characterized by

A creation of multiple registrations for multiple services

The creation of one registration record for multiple days of service

The creation of multiple patient types for one date of service

The creation of one registration record per diagnosis per visit

A

The creation of one registration record for multiple days of service

22
Q

Under EMTALA (Emergency Medical Treatment and Labor Act) regulations, the provider may not ask about a patient’s insurance information if it would delay what?

Complete course of treatment

Medical screening and stabilizing treatment

Admission to observation status

Transfer to another facility

A

Medical screening and stabilizing treatment

23
Q

In resolving medical accounts, a law firm may be used as:

  • An independent auditor of a financial assistance policy
  • Legal counsel to patients regarding financing options
  • An independent broker of patient financial assistance from banks
  • A substitute for a collection agency
A

A substitute for a collection agency

24
Q

The unscheduled “direct” admission represents a patient who:

  • Is admitted from a physician’s office on an urgent basis
  • Arrives at the hospital via ambulance for treatment in the emergency room
  • Is an ambulatory patient who collapses in the hospital lobby
  • Arrives on the medical helicopter for trauma services
A

Is admitted from a physician’s office on an urgent basis

25
Q

the balance resolution process, providers should:

  • Stress to the patient that serious consequences may result from refusal to pay
  • Remind the patient of their legal responsibility to pay the balance due
  • Ask the patient if he or she would like to receive information about

payment options and supportive financial assistance programs

A

Ask the patient if he or she would like to receive information about

payment options and supportive financial assistance programs

26
Q

Which of the following in NOT included in the Standardized Quality Measures

  • Clinical outcomes
  • Patient perceptions
  • Health care processes
  • Cost of services
A

Cost of services