Restaurant Owners Uncorked Flashcards
1
Q
How do you get happy customers?
A
You first have to get happy employees
2
Q
Why does the hospitality industry have a lot to do with perception?
A
The hospitality industry has a lot to do with perceptions because little things mean a lot
3
Q
What is the one thing every restaurant should have in this day and age?
A
A hook. The hook can be anything, but it has to increase your sales.
4
Q
Who should be your primary marketing target? The known or the un-known.
A
Restaurants should spend money and market itself to the people that are coming in.
