Resources & Capabilities Analysis Flashcards

1
Q

What is the Resource-Based View of Strategy?

A

In a volatile environment, internal resources & capabilities offer more secure/stable basis for strategy than focussing on the industry & customer needs.
Resources & capabilities = primary sources of competitive advantage.

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2
Q

What are Resources & Capabilities?

A

Resources are assets that organisations have or can call upon.
Capabilities (/competences) are the ways those assets are used or deployed.

Contributes to LR survival & potential to competitive advantage.

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3
Q

What are Threshold Resources & Capabilities?

A

Amount needed for organisation to meet necessary requirements to compete in a given market and achieve parity with competitors in that market.
Qualifiers.

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4
Q

What are Distinctive Resources & Capabilities?

A

Amount needed to achieve competitive advantage.
Distinctive capabilities that are of value to customers and which competitors find difficult to imitate.
Winners.
Sustained competitive advantage.

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5
Q

What are the Components of the VRIO Framework?

A

Assesses R&C in terms of providing basis of achieving sustainable competitive advantage:
Value
Rarity
Inimitability
Organisational Support

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6
Q

How does Value Assess R&C?

A
  • Determines whether R&C’s take advantage of opportunities and neutralise threats
  • Provides value to customers
  • Are provided at a cost that still allows an organisation to make an acceptable return.
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7
Q

How does Rarity Assess R&C?

A

Rare capabilities are those possessed uniquely by one organisation or only by a few (patented products, supremely talented people, or powerful brands).
Rarity could be temporary.

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8
Q

How does Inimitability Assess R&C?

A

Competitors find it difficult and costly to imitate capabilities.
Competitive advantage can be built on unique resources.

Not always sustainable competitive advantage. Instead achieved via competences.

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9
Q

What are Competences?

A

The way resources are managed, developed and deployed.
Sustainable competitive advantage often found in how competences are linked and integrated together.

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10
Q

Criteria for Inimitability:

A

Complexity -
* Resources & capabilities based on organisations internal and external complicated linkages.

Casual ambiguity -
* Competitors can’t identify particular resources and capabilities that are cause of competitive advantage.

Culture and history -
* Resources developed due to historical events or over a long period are usually difficult and costly to imitate.

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11
Q

What is Organisational Knowledge?

A

Collective intelligence specific to organisation.

  • Explicit/objective knowledge transmitted as files/manuals in a formal systematic way.
  • Tactical knowledge is more personal, context-specific and harder to communicate. Difficult for other organisations to imitate.
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12
Q

Why is it Important to Fulfil the VRIO Criteria?

A

Will all organisation to be distinctive and provide for sustainable competitive advantage, resources and capabilities.

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13
Q

What is Benchmarking?

A

Understanding of how organisation compares to competitors. There are 2 types:
* Industry/Sector Benchmarking
* Best-in-Class Benchmarking

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14
Q

What is Industry/Sector Benchmarking?

A

Compares organisations performance against competitors according to a set of performance indicators.

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15
Q

What is Best-in-Class Benchmarking?

A

Compare against “best-in-class” performance, even in a very different industry.
E.g. BA benchmark its refuelling operations against F1 racing pit stops.

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16
Q

What is the Value Chain?

A

Describes categories of activities within organisation that creates products together.
There are 5 primary activities concerned with creation, and 4 support activities to help improve efficiency.

17
Q

What are the 5 Primary Activities?

A
  • Inbound logistics
  • Operations
  • Outbound logistics
  • Marketing & Sales
  • Service
18
Q

What are the 4 Support Activities?

A
  • Firm infrastructure
  • Human resource management
  • Technological development
  • Procurement
19
Q

What are the Uses of the Value Chain?

A
  • generic description of activities, understanding how discrete activities contribute to consumer benefit.
  • Analysing competitive position of organisation using VRIO criteria, identifying sources of sustainable competitive advantage.
  • Looking for ways to enhance value or decrease cost in value activities.
20
Q

What are the uses of Value System?

A
  • Outsourcing decision -
    Deciding which activities to do “in-house” and which to outsource.
  • Understanding cost/price structures -
    Analysing best business model.
  • Identifying “profit pools” -
    Seek ways to use existing capabilities.
  • Partnering -
    Deciding whom to work with and nature of these relationships.
21
Q

What are Mapping Systems?

A

Identify “high order strategic themes”.
Identify cluster of activities and interrelate them to meet critical success factors in the market.

22
Q

Key Factors When Using Activity System Maps:

A
  • Relationship to value chain -
    Understanding strategic capabilities in terms of activities and linkages.
  • Importance of linkages and fit -
    How internal & external activities create value for customer by supporting each other?
  • Relationship to VRIO -
    How interrelated activities can be source of sustainable competitive advantage?
  • Superfluous activities -
    Any activities that do not contribute to value creation?
23
Q

What is SWOT Analysis?

A

General summary of strengths & weaknesses explored in an analysis of strategic capabilities, and opportunities/threats.

INTERNAL ANALYSIS = strengths & weaknesses’
EXTERNAL ANALYSIS = opportunities & threats

24
Q

What are Dynamic Capabilities?

A

When organisation has ability to renew/recreate strategic capabilities to meet needs of changing environment.

25
Q

Examples of Generic Dynamic Capabilities:

A
  • Sensing capabilities, constantly exploring new opportunities (R&D).
  • Seizing capabilities, new opportunities with new products.
  • Re-configuring capabilities,
    new products/processes may require re-configuration and investment in new tech.
26
Q

What are Redundant Capabilities?

A

Capabilities that potentially become less relevant as industry evolves.
Rigidities & weakness.

27
Q

How to Develop Strategic Capabilities:

A

Internally:
* Building capabilities, creative entrepreneurial skills to promote capability innovation.
* Leveraging capabilities, identifying capabilities in one part of organisation and transferring them to other parts.
* Stretching capabilities, building new products/services out of existing capabilities.

Externally:
Add capabilities through mergers, acquisitions, and alliances.

Ceasing Activities:
Non-core activities stopped, outsourced, reduced.