Reporting Flashcards
CSAP0351 ( Category: Reporting )
Which phase of the Report designer lets you define the Group by attribute?
Style
Type
Configure
Data
✓Answer:
Configure
CSAP0352 ( Category: Reporting )
Which of the following are valid report sharing options? (5)
Add to homepage
Publish
Export to PDF
Add to dashboard
Clone
Schedule
Share
✓Answer:
Publish
Export to PDF
Add to dashboard
Schedule
Share
CSAP0353 ( Category: Reporting )
What is the recommended way to share a report
Download as PDF
Email an attachment
Share the report
Publish to an instance URL
✓Answer:
Share the report
CSAP0354 ( Category: Reporting )
By default, a report is shared with:
All users and groups
All roles
Only groups that the report creator belongs to
The report creator only
✓Answer:
The report creator only
CSAP0465 ( Category: Reporting )
What are used to automate business logic for a particular application or process?
Flows
Triggers
Actions
IntegrationHub Spokes
✓Answer:
Flows
CSAP0488 ( Category: Reporting )
What is an example of a Time Series Chart?
List
Bar
Single Score
Speedometer
Line
✓Answer:
Line
CSAP0503 ( Category: Reporting )
What is the tool that allows you to create and distribute your own reports?
Visual Task Board
Control Panel
Report Designer
Report Filter
Report Buddy
✓Answer:
Report Designer
CSAP0505 ( Category: Reporting )
Which Report Designer tab allows you to enter report name and source type:
Style
Type
Configure
Data
Report Name
✓Answer:
Data
CSAP0509 ( Category: Reporting )
Where do reports appear after you create them?
Reports > View/Run
ServiceDesk > My Reports
Performance Analytics > Reporting
Reports > Newly Created
✓Answer:
Reports > View/Run
CSAP0521 ( Category: Reporting )
Name the Report Designer tab where you select the report visualization format?
Style
Data
Type
Configure
✓Answer:
Type
CSAP0523 ( Category: Reporting )
What are three types of Visual Task Boards?
Guided
Variable
Flexible
Freeform
✓Answer:
Guided
Flexible
Freeform
CSAP0528 ( Category: Reporting )
How is report data grouped when generating a report from a list?
By date
By user
By the column clicked
By sys_id
None of the above
✓Answer:
By the column clicked
CSAP0609 ( Category: Reporting )
Which Report Designer tab allows you to choose colors & title?
Data
Style
Configure
Type
✓Answer:
Style
CSAP0661 ( Category: Reporting )
Who is a report shared with by default?
All roles
Only groups that the creator belongs to
The report creator only
All users and groups
✓Answer:
The report creator only
CSAP0698 ( Category: Reporting )
What lets users share Widgets like Reports and Performance Analytics visualizations?
Control Panel
Responsive Dashboards
Analytics Filter
Visual Analytics Board
✓Answer:
Responsive Dashboards
CSAP0727 ( Category: Reporting )
Which dashboard allows instance administrators to proactively monitor system health?
Instance Owner Dashboard
Application Insights Dashboard
System Administrator Dashboard
CMDB Dashboard
✓Answer:
Application Insights Dashboard
CSAP0753 ( Category: Reporting )
How do you get to the new dashboard that allows instance administrators to proactively monitor system health?
Plugins
Import Center
IntegrationHub
Dashboards Landing Page
ServiceNow Store
✓Answer:
Dashboards Landing Page
CSAP0755 ( Category: Reporting )
In ServiceNow Report Designer, what can be used to aggregate field values?
Integer abbreviations
Standard deviation calculations
Data based visualization domains
Float field metrics
✓Answer:
Standard deviation calculations
CSAP0763 ( Category: Reporting )
When using the performance analytics application in the Now platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?
Stability-signals
long-term-signals
Anti-signals
Non-signals
✓Answer:
Anti-signals
CSAP0816 ( Category: Reporting )
Which ServiceNow dashboard shows the compliant security checks in a system?
PCI Compliance Monitor score
PCI Configuration Controls score
PCI Compliance Manager score
PCI Security Center score
PCI Compliance Center score
✓Answer:
PCI Configuration Controls score
CSAP0910 ( Category: Reporting )
Select two options that can be accessed from the Reporting module from list below.
From the Form view
From the Column Header in a list view
From the Form designer
View/Run application module
✓Answer:
From the Column Header in a list view
View/Run application module
CSAP1008 ( Category: Reporting )
Name the two report types that can be created from list view of records.
Bar Chart
Time Series
Pie Chart
List report
Single Score
✓Answer:
Bar Chart
Pie Chart
CSAP1030 ( Category: Reporting )
Which of the below items relates to a metric in ServiceNow reporting?
A report gauge available for dashboards
Measures and evaluates the effectiveness of IT Service Management process
Measures and evaluates the effectiveness of the CMDB
Measure the time between two date fields
✓Answer:
Measures and evaluates the effectiveness of IT Service Management process
CSAP1079 ( Category: Reporting )
Name four types of charts categorized as Bars in ServiceNow.
Bar
Histogram
Column
Horizontal Bar
Pareto
Dial
✓Answer:
Bar
Histogram
Horizontal Bar
Pareto
CSAP1082 ( Category: Reporting )
Name five types of charts categorized as Time Series in ServiceNow.
Heatmap
Area
Bubble
Column
Line
Spline
Step Line
✓Answer:
Area
Column
Line
Spline
Step Line
CSAP1083 ( Category: Reporting )
Name three types of charts categorized as Multidimensional reports in ServiceNow.
Single Score
Heatmap
Column
Bubble
Multi-level pivot table
✓Answer:
Heatmap
Bubble
Multi-level pivot table
CSAP1084 ( Category: Reporting )
Name three types of charts categorized as Scores in ServiceNow.
Pie
Dial
Semi-donut
Single Score
Funnel
Speedometer
✓Answer:
Dial
Single Score
Speedometer
CSAP1380 ( Category: Reporting )
Select an item from below that can be found in the Report Designer tab Configure:
Define the report grouping
Enter a report name, source type, and a table or Data source
Select the report visualization format
✓Answer:
Define the report grouping
CSAP1381 ( Category: Reporting )
Select an item from below that can be found in the Report Designer tab Style:
Define the report grouping
Enter a report name, source type, and a table or Data source
Choose colors title and chart properties
Select the report visualization format
✓Answer:
Choose colors title and chart properties
CSAP1382 ( Category: Reporting )
Select an item from below that can be found in the Report Designer tab Data:
Define the report grouping
Select the report visualization format
Enter a report name, source type, and a table or Data source
Choose colors title and chart properties
✓Answer:
Enter a report name, source type, and a table or Data source
CSAP1383 ( Category: Reporting )
Select an item from below that can be found in the Report Designer tab Type:
Select the report visualization format
Choose colors title and chart properties
Enter a report name
Enter a source or table
✓Answer:
Select the report visualization format
CSAP1826 ( Category: Reporting )
When KPI Signals does not detect abnormal variation for a significant amount of time, it generates _____ _____.
non-signal
anti-signal
no-signal
signal
✓Answer:
anti-signal
CSAP1827 ( Category: Reporting )
The _____ lets you know that your workflow is under control.
no signal
anti-signal
non-signal
signal
✓Answer:
anti-signal
CSAP1828 ( Category: Reporting )
The KPI _____ application considers the following behaviors to ‘signal’ special cause variation:
Anti-Signals
Signals
Non-Signals
No Signal
✓Answer:
Signals
CSAP1829 ( Category: Reporting )
Usually _____ is detected for a shorter amount of time than it takes to detect an anti-signal. In this case, the application shows a simple “_____” message. No notifications are sent and no action is necessary.
anti-signal
no signal
non signal
signal
✓Answer:
no signal