Redeploying and Recycling Devices

Question 1

Someone turns in a managed iPhone device that was purchased from a reseller other than Apple or participating Apple Authorized Resellers or carriers.

Which tool do you use to add it to your organization’s Apple Business Manager, Apple Business Essentials, or Apple School Manager account?

A. Apple Configurator for Mac
B. Apple Business Manager or Apple School Manager
C. startosinstall

Answer 1

A. Apple Configurator for Mac

You use Apple Configurator for Mac to assign iPhone or iPad devices to your organization in Apple Business Manager, Apple Business Essentials, or Apple School Manager.

Question 2

A user turns in an iPhone device and a Mac. Both have managed apps installed. You use your MDM solution to erase the content and settings, disable Activation Lock, and then revoke the app licenses.

Can you immediately reassign the app licenses?

A. Yes
B. No

Answer 2

A. Yes

You can reassign revoked licenses for managed apps to other users or devices.

Question 3

Where can you find the startosinstall tool?

A. In the App Store
B. In Apple Configurator
C. In the macOS Installer package bundle
D. In /Applications/Utilities on your Mac

Answer 3

C. In the macOS Installer package bundle

startosinstall is located inside the macOS installer’s Contents and Resources folder.

Question 4

You’re writing a startosinstall script to prepare Mac computers for redeployment and you need to install multiple packages. Some packages depend on other packages already being installed.

What’s the best way to ensure that the packages are installed in a specific order with –installpackage?

A. Use a loop, and call startosinstall multiple times with different –installpackage arguments for each package in order.

B. Write separate startosinstall commands with –installpackage for each package, and specify a –rebootdelay.

C. Determine the necessary sequence, and call startosinstall with multiple –installpackage arguments for each package in order.

Answer 4

C. Determine the necessary sequence, and call startosinstall with multiple –installpackage arguments for each package in order.

–installpackage installs all packages passed to it in the order in which they’re passed to the command.

Question 5

Your organization retires six iPhone devices and turns them in for credit toward new devices through the Apple Trade In program. Three of the iPhone devices aren’t eligible for credit.

What happens to those devices?

A. Apple recycles the devices.
B. Apple ships the devices back to you.
C. Apple deducts a recycling fee from your credit.
D. Apple ships the devices to the recycling facility of your choice.

Answer 5

A. Apple recycles the devices.

Apple recycles the devices through its recycling partners.

Question 6

What happens to trade-in devices that Apple receives through the Apple Trade In program?

A. Apple refurbishes and resells all devices.
B. Apple sends all devices to its recycling partners.
C. Apple refurbishes devices that are in good condition and recycles the rest.

Answer 6

C. Apple refurbishes devices that are in good condition and recycles the rest.

Apple refurbishes reusable devices.

Question 7

You should first back up devices and erase all content and settings before redeploying or recycling them. If you are recycling devices, you must then release them from management in Apple Business Manager or Apple School Manager and remove them from your MDM solution.

A. True
B. False

Answer 7

A. True

You don’t have to, but you should wipe your devices first, then you can release them from management in Apple Business Manager or Apple School Manager and remove them from MDM.