Recruitment, Selection and Training Flashcards

1
Q

What are the reasons for recuitment?

A
  • The business is expanding
  • Existing employees leave
  • If there is a vacancy caused by a promotion
  • Employees are needed on a temporary basis
  • The business needs employees with new skills
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2
Q

What is the recruitment process?

A
  1. Determine the number and type of new employees needed
  2. Conduct job analysis to determine the duties and responsibilities of the job
  3. Produce a job description and person specification
  4. Advertise the position either internally or externally
  5. Draw up a short list of candidates for interviews
  6. Decide on the most appropriate candidate using suitable selection methods.
  7. Appoint the successful candidate and inform unsuccessful ones.
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3
Q

Define a JOB DESCRIPTION

A

A job description is a document that describes the tasks and responsibilities of a worker in a job. It will usually include the job title and their position in the organisational hierarchy.

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4
Q

Define a PERSON SPECIFICATION

A

A person specification is a document that outlines the skills and qualifcations needed for a person to do a job.

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5
Q

Define INTERNAL RECRUITMENT

A

Internal recruitment is when the only people who can apply for a job are those who already work for the business. The jobs may be advertised via internal email, the internal website or on employee noticeboards.

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6
Q

Define EXTERNAL RECUITMENT

A

External recruitment is when candidates for a position are recruited from outside the organisation.

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7
Q

What are the advantages of internal recruitment?

A
  • Recruits will already be familiar with the running of the business so will need less training and will take less time to become operational.
  • Candidate is well known to the employee and can therefore be trusted.
  • Can help to motivate the workforce
  • Lower advertising costs
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8
Q

What are the advantages of external recruitment?

A
  • Access to wider pool of candidates so may be easier to find ones with the right skills.
  • An external candidate may bring in fresh ideas
  • Avoids creating vacancies in the business
  • Less likely to cause resentment in unsuccessful internal candidates
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9
Q

What are some selection techniques?

A
  • Interviews
  • Assessment centres
  • Aptitude tests
  • References
    These will depend on the size of the business and their decisions.
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10
Q

Why is effective recruitment important?

A
  • Finding the right person may increase productivity
  • They are less likely to leave
  • Fewer training requirements
  • Recruitment and selection is expensive and so it is important that the right person is found on the first go.
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11
Q

Define TRAINING

A

Training is the ongoing process that involves increasing the knowledge and skills of employees so they can do their job properly.

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12
Q

Why should businesses invest in training?

A
  • Makes the workforce more productive
  • Helps to increase employee motivation
  • Can help to reduce labour turnover
  • Improves workplace flexibility
  • Leads to higher quality products and services
  • Less supervision of employees is needed
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13
Q

What are the costs associated with training?

A
  • Specialist training
  • Loss of productivity while the employee is in training
  • Risk of the employee leaving once they have been upskilled
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14
Q

What are the types of training?

A
  • Induction training
  • On the job training
  • Off the job training
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15
Q

Define INDUCTION TRAINING

A

Induction training is the initial training given when people first start a job. Typically involves a tour of the site, introduction to staff, information about healthy and safety and key business policies.

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16
Q

Define ON-THE-JOB TRAINING

A

On the job training takes place while the employee is at work. It is not specific to new employees.

17
Q

Define OFF-THE JOB TRAINING

A

Off the job training involves employees being away from their job to undertake training. It can take place at their workplace or elsewhere, such a college or university.

18
Q

What are the benefits of on the job training?

A
  • Directly relevant to the job
  • The worker can remain productive whilst training
  • Cheaper than off the job
19
Q

What are the benefits of off the job training?

A
  • Easier to concentrate when not working at the same time
  • Possible to learn new skills other employees don’t have
  • Can be done outside normal working hours.
20
Q

Why are job descriptions useful?

A
  • Included in job adverts
  • Can be used to assess the workers performance
  • Helps to identify and prioritise the skills of the worker needed to do that job
21
Q

Why are person specifications useful?

A
  • Used when shortlisting candidates

- Can be used to assess employee job performance