Recruitment And Selection Of Employees Flashcards
Recruitment when starting a business
Owners may not have have the time or skills to carry out all roles
Recruitment when expanding a business
When Increasing production: the business will need more employees similar to those already employed
When diversifying: the business will need employees with knowledge and skills required for producing different goods or services
Importance of recruiting and keeping the right people
They’ll have the necessary skills and be able to work hard (leadership, communication, for example)
A business hiring the wrong people could result in the customers being dissatisfied at poor quality services or goods and theres also the cost of hiring new employees
Retention
The proportion, usually a percentage, of a business’ workforce who remain with the business over a period of time, usually a year.
Recruitment
The process of finding and appointing employees.
Selection
Choosing the right employees from those who have applied for the job.
Internal recruitment
When a job vacancy is filled from within the existing workforce
Benefits of internal recruitment
Candidates will have experience of the businesses’ methods of working and saves the business money on advertising the job vacancy
- they will know many of those who they will work with
-provides existing employees motivation with the chance if promotion
Disadvantages of internal recruitment
May require extra training
- limited options, may not have the skills or experience required
External recruitment
Filling a job vacancy with someone not already employed by the business
Methods of external recruitment
Advertising in neespapers, internet, radio etc.
- Job Centre Plus has job centres throughout the country and helps businesses find suitably skilled people (run by the Government’s Department for Work and Pensions)
- Employment agencies
Advantages to external recruitment
Wider choice of candidates, possibly higher quality
Fresh ideas and enthusiasm
They will immediately have the correct skills
Disadvantages to external recruitment
Expensive
Less knowledge of the business, more likely to make mistakes
Job analysis
The collection and interpretation of information about a job
Job description
States information about duties and tasks which make up that particular job
Person specification
Sets out qualifications and skills required by an employee to fill out a particular job.
Curriculum vitae
Provides information about a person including qualifications, employment history and interests
Shortlist
The candidates in whom the business is interested in
Interviews
A cheap way of selecting a candidate but isnt always the most reliable. Candidates may be good at interviews but not always the job.
Psychometric tests
Multiple choice tests designed to show the candidates personality. It can determine whether their personality is suited for both the job and the other people at the work place.
Assessment centres
More likely to be used in making senior appointments. A candidate will likley be involved in:
Role plays simulating the job
Psychometric tests
Interviews
Practical tasks
The tasks may be stressful and show how someone operates under pressure
Expensive
Benefits of an effective recruitment and selection process
- productivity
- higher quality
- better customer service
- higher employee retention
Costs of poor employee retention
Incresead costs of advertising, paying staff to recruit, training.
Reduction in quality and customer service (qualty of an employee’s work is lower as they settle in to a new job)
Reduced productivity
Contract of employment
A legal document stating hours of work, rates of pay, duties and other conditions under which a person is employed.
Benefits to employers of having full-time employees
Employees working throughout the week improves in-person communication
Employees are more skilled and experienced as they are at work longer (improves performance)
Benefits to employees to working full-time
Higher pay
Better living standards
No need for a second job
More likely to receive promotions as they gain more experience
Benefits to employers to having part-time employees
Part-time employees can help a business to cope during busy periods in addition to full-time employees.
Employees of certain skills may not be required every day
Benefits of working part-time for employees
Can fit their work around other committments
Older employees may not be ready to retire but not fit for full time work
Job sharing
When two or more employees agree to share the responsibilities of a sing job
Zero hours contract
Allows employers to hire staff without any guaranteed hours if work
Recruitment process
Identifying a job vacancy. Businesses must identify that a job vacancy is available within their organisation.
Prepare a job description and person specification.
Advertise.
References.
Interview.
Selection and appointment.
