Recruitment And Selection Of Employees

Question 1

Recruitment when starting a business

Answer 1

Owners may not have have the time or skills to carry out all roles

Question 2

Recruitment when expanding a business

Answer 2

When Increasing production: the business will need more employees similar to those already employed
When diversifying: the business will need employees with knowledge and skills required for producing different goods or services

Question 3

Importance of recruiting and keeping the right people

Answer 3

They’ll have the necessary skills and be able to work hard (leadership, communication, for example)
A business hiring the wrong people could result in the customers being dissatisfied at poor quality services or goods and theres also the cost of hiring new employees

Question 4

Retention

Answer 4

The proportion, usually a percentage, of a business’ workforce who remain with the business over a period of time, usually a year.

Question 5

Recruitment

Answer 5

The process of finding and appointing employees.

Question 6

Selection

Answer 6

Choosing the right employees from those who have applied for the job.

Question 7

Internal recruitment

Answer 7

When a job vacancy is filled from within the existing workforce

Question 8

Benefits of internal recruitment

Answer 8

Candidates will have experience of the businesses’ methods of working and saves the business money on advertising the job vacancy

• they will know many of those who they will work with
  -provides existing employees motivation with the chance if promotion

Question 9

Disadvantages of internal recruitment

Answer 9

May require extra training

• limited options, may not have the skills or experience required

Question 10

External recruitment

Answer 10

Filling a job vacancy with someone not already employed by the business

Question 11

Methods of external recruitment

Answer 11

Advertising in neespapers, internet, radio etc.

• Job Centre Plus has job centres throughout the country and helps businesses find suitably skilled people (run by the Government’s Department for Work and Pensions)
• Employment agencies

Question 12

Advantages to external recruitment

Answer 12

Wider choice of candidates, possibly higher quality

Fresh ideas and enthusiasm

They will immediately have the correct skills

Question 13

Disadvantages to external recruitment

Answer 13

Expensive

Less knowledge of the business, more likely to make mistakes

Question 14

Job analysis

Answer 14

The collection and interpretation of information about a job

Question 15

Job description

Answer 15

States information about duties and tasks which make up that particular job

Question 16

Person specification

Answer 16

Sets out qualifications and skills required by an employee to fill out a particular job.

Question 17

Curriculum vitae

Answer 17

Provides information about a person including qualifications, employment history and interests

Question 18

Shortlist

Answer 18

The candidates in whom the business is interested in

Question 19

Interviews

Answer 19

A cheap way of selecting a candidate but isnt always the most reliable. Candidates may be good at interviews but not always the job.

Question 20

Psychometric tests

Answer 20

Multiple choice tests designed to show the candidates personality. It can determine whether their personality is suited for both the job and the other people at the work place.

Question 21

Assessment centres

Answer 21

More likely to be used in making senior appointments. A candidate will likley be involved in:

Role plays simulating the job
Psychometric tests
Interviews
Practical tasks

The tasks may be stressful and show how someone operates under pressure
Expensive

Question 22

Benefits of an effective recruitment and selection process

Answer 22

• productivity
• higher quality
• better customer service
• higher employee retention

Question 23

Costs of poor employee retention

Answer 23

Incresead costs of advertising, paying staff to recruit, training.
Reduction in quality and customer service (qualty of an employee’s work is lower as they settle in to a new job)
Reduced productivity

Question 24

Contract of employment

Answer 24

A legal document stating hours of work, rates of pay, duties and other conditions under which a person is employed.

Question 25

Benefits to employers of having full-time employees

Answer 25

Employees working throughout the week improves in-person communication

Employees are more skilled and experienced as they are at work longer (improves performance)

Question 26

Benefits to employees to working full-time

Answer 26

Higher pay
Better living standards
No need for a second job
More likely to receive promotions as they gain more experience

Question 27

Benefits to employers to having part-time employees

Answer 27

Part-time employees can help a business to cope during busy periods in addition to full-time employees.

Employees of certain skills may not be required every day

Question 28

Benefits of working part-time for employees

Answer 28

Can fit their work around other committments

Older employees may not be ready to retire but not fit for full time work

Question 29

Job sharing

Answer 29

When two or more employees agree to share the responsibilities of a sing job

Question 30

Zero hours contract

Answer 30

Allows employers to hire staff without any guaranteed hours if work

Question 31

Recruitment process

Answer 31

Identifying a job vacancy. Businesses must identify that a job vacancy is available within their organisation.
Prepare a job description and person specification.
Advertise.
References.
Interview.
Selection and appointment.