Recruiting Flashcards
Recruiting process
Function and process
Recruiting
Active process to fill a staff opening. Entice passive applicants to pursue open positions. Connect with applicants who are actively seeking opportunities. Validate credentials against open needs. Staff the right candidate into the right position at the right time.
Applicant versus candidate
Applicant.
– individual who may be considered or who applies for an open
Candidate.
Individual likely to be selected for the opening
Talent planning and acquisition funnel
From top
One talent planning – staffing requirements, forecasting, talent pools
2. Talent sourcing – employer branding, employer, value proposition, sourcing.
3. Recruiting – job advertising, applicant, tracking, selecting, assessments, interviewing, background, hiring.
4. Hr administration - immigration , relocation, onboarding
Recruiting process
Talent sourcing process-> applicant tracking-> selection process-> talent assessments-> interview process -> hiring process-> pre hire inquires-> immigration process -> onboarding process
Key legislation talent acquisition pre-1990
Eagle pay at 1963
ADEA 1967
The fair credit reporting act 1970
Pregnancy discrimination 1978
Uniform guidelines on employee selection procedures 1978 next line immigration reform and control act 1986
Fair credit reporting act of 1970
Applies to all employers and all employees.
Provisions, regulates the collection dissemination and use of consumer information, including consumer credit information. Requires employers to provide written notification if a credit report may be used for employment decisions. Requires an employment employee must provide written authorization before consumer order is ordered. Protects the privacy of background investigation information. Providesmethods for enjoying that background information is accurate.
Compliance and employer must provide. Noticed that an address accident has been taken three days. Written in response to a request for a complete dispose of five days.
Uniform guideline on employee selection procedures UGESP 1978
Applies to employers with 15 or more workers on the payroll next line employers covered by civil right act 1964.
Provisions – establishes consistent basis of selection, procedure, criteria and federal sector. Requires employers to prove that selection procedures are valid and predicting and measuring job performance. Validate selection, steps and tools are discrimination for disparate or adverse impact.
Compliance – enforced by EEOC, office of personnel management and department of justice and labor. Braided in the Code of Federal Regulations at 41CR 60–3. Among the least understood equal opportunity, laws
Immigration reform and control act IRCA 1986
Applies to all employers next line provisions – prohibits discrimination based on national origin or citizenship. Place burden on employers to verify an employees identity and right to work. Requires employees to prove both identity and right to work in US. Prohibits employees from hiring legal immigrants.
Compliance – penalties for hiring a legal aliens. Creation of the form I-9.Most current form must be used, all documents must be unexpired, adhere to document retention requirement.
Kayla just talent acquisition post 1990
ADA 1990
Worker opportunity tax credit 1996
Worker force investment act 1998
The fair and and accurate credit transactions 2003
Workforce innovation and opportunity act 2014
Americans With Disabilities Act 1990
Applies to employees for 15 or more employees. Employment agencies, employment, labor organizations. Joint labor management committees.
Provisions, prohibits, employment, discrimination against qualified individuals with physical or mental disabilities. Interactive process between employers and employee should result in reasonable accommodation for the employee. Explanation about why making the accommodation would proven undue hardship on the employer.
Compliance door, enforcement authority, office of federal contract, compliance programs, equal opportunity, commission, determine appropriate reasonable accommodations
Worker opportunity tax credit 1996
Applies to all employers.
Provisions provides tax credit to employers that hired from certain targeted groups of job seekers facing employment barriers. Credit amount is adjustable. Target groups can change.
Compliance – jointly administered by DOL in Department of treasury. Employment and training administration provides grant funding and policy guidance to state workforce agencies to administer the certification process. IRS administered tax related provision and require requirements.
Workforce investment act 1998
Applies to all businesses and individuals.
Provisions provides workforce investments, activities through statewide and local workforce investment systems. Increases employment, retention, and earnings of participants. Increases occupational skills attainment by participants. Increases coordination across the federal for force development and related programs. Encourages partnerships with local businesses to participate with the workforce development services on workforce investment boards. Majority of board required to represent business interest.
Compliant enacted to replace job training partnership act and certain other federal and job training laws with new workforce investment systems or workforce development. Repealed and replaced by workforce in innovation and opportunity act 2014.
Fair and credit accurate credit transactions act 2003
Applies to all employers.
Provisions – amend the FCRA by eliminating the consent and disclosure requirements when a third-party investigates. Suspected misconduct. Violation of law regulations. Violation of any pre-existing written policies over the employer. Includes directives aimed at uncovering and preventing incidents of identity theft.
Compliance provides relief to employers using third parties for workplace investigations
Workforce innovation and opportunity at 2014
Applies to all employers and individuals next line provisions – merge jobs training programs under the workforce investment at 1998. Expedite service levels to improve processes for clients to receive core, intensive, and training services sooner. Provides more services for people with disabilities into a single funding.
Compliance amended the Wagner Paiser act 1933. We authorize adult education and re-authorized programs under the rehab rehabilitation act 1973.
Social recruiting processes
– Extend employer brand.
– create impactful messages.
– extend social outreach.
– connect on social channels.
– try innovative channels.
– engage employees
– entrance employees
Extend employer brand
Present the company brand in image.
– communicate corporate values to show the company alignment.
– share ethics and beliefs to give a sense of the culture.
Highlight best qualities.
– make an emotional connection with applicants
Create impactful messages
—– Identify Jobseeker hashtags
– narrow, generic tags to find target audience.
– use industry specific tags to find better top talent in the field.
—- create a recruiting #
—- CheckThat #AsUnique
–MakeItRelevantToTheBrand
– start trending the hashtag.
– focus on interesting contact.
– linked to informative post.
– comment on top post and share
Extend social reach
– Consider paid advertising campaigns
– Extend audience with click through rates.
– control campaign on the flight to target desired results. Tweak audience demographic profile. Change messages as needed. Adjust budget to accurately estimate calls.
– Connect multiple social campaigns to deliver bus results.
Connect on social channels
Top choice for job seekers, and posters
- Select ideal networks. LinkedIn leaves it at 87%. Facebook for a second at 55. Twitter trails at third at 47%.
– Participate in groups. Attracts communities of experts in the field. Identify with both top talent and influencers.
– Create articles. Can be highly specialized, humorous, or linked to your recruitment efforts. Publishing LinkedIn groups to increase reach. Maximize recognition authority and influence.
Try innovative channels
– Instagram. Strong appeal by June 2018. 1000,000,000 monthly active users doubled from June 2016. Just under 50% users are ages 18 to 65. Over 60% of users login daily. Shows fun side of corporate culture
– live streaming services. Live streaming with audience participation. Builds engagement. Share real-time information, reveal behind-the-scenes footage, host Q&A sessions.
– Easy to use a personalized.
– tailored content for specific groups
Connect with audiences
- Engage employees. Consider having employees involved in the recruitment process. Set up guidelines for the team. Be perspective.
– enhance candidate experience keep top talent engaged. Send direct messages. Make video calls. Draw experience and talented professionals to the network.
Applicant tracking
- Applicants and or candidates are attracted as they move through the steps of the recruiting process.
- variety of systems are available based on the size of the organization
Paper base system, on premise software, web-based software, cloud software
Applicant software
- Helps to electronically track and manage candidates
- recruiting software and applicant tracking system
Applicant tracking system – talent sourcing, résumé, pricing, manage, applicant, analytics, and rankings
Recruitment software – talent sourcing, résumé, pricing, management, applicant, analytics and rankings, post hire management
Benefit benefits improves cost per higher, assist in finding applicants, streamline, and automate processes, build updated database, customize filters, increases social out reach
Communicating with the applicants
- Acknowledge receipt of electronic resumes and application applications
– Let candidates know that they will be contacted if selected for the interview process.
– many companies also respond via via email.
Mail or in person applications are usually acknowledged with pre-printed postcards
Communicating with applicants.
– stay in contact with candidates to move forward in the process until they have been removed from consideration
– Send a final respectful communication that they’re no longer being considered.
– communications made be in writing
Communicating with applicants.
– call candidates who personally have made it to the final rounds of interviews
Dash allows, job seeker to move forward in their job searches.
– leave them with a favorable impression of the HR department and organization
Federal government contractor applicants
Must identify race, gender, ethnicity.
– obtained by paper or electronic, self identification, form, preferable, visual survey of applicants.
– used to evaluate differences in selection rates among different groups to determine if there is adverse impact
Adverse impact
Often use interchangeably with the legal term disparate impact.
– specific activity that creates unintended actions.
– primary used in recruiting to show disparity in poor hiring practices that can arise against race, ethnicity or sex
– can spend all areas of employment practices, but a discriminatory effect on a protected group
EEOC definition of 4/5 rule
A selection rate for any race, sex, or ethnic group, which is less than 4/5 of the rate of the group with the highest rate will generally be regarded by the federal enforcement agencies as evidence of at first impact.
– when adverse impacts exist employees are expected to either show that the selection process is valid related to job performance or stop using it. Process find an alternative process that has a less discriminatory effect.
Illustration of adverse impact.
–
evidence of adverse impact is demonstrated when the percentage of any race or gender group passing the selection test is less than 4/5 of the highest group
Selection process and organization
Making an informed hiring decision to depend largely on two basic principles of selection
– Understanding that past behavior is the best predictor of future behavior.
– collecting as much reliable and valid data is economically feasible.
– time and money put into the selection process should be balanced with the cost of making a poor hiring decision
Selection reliability
– Refers to consistency of a measure or repeatability.
– all selection information should be reliable. Important issue in employee selection, it serves as a limiting constraint or validity.
– if measuring method is not reliable, we cannot be valid. Unreliable information cannot be used to protect job performance. The higher measuring methods reliability, the greater confidence that could be placed in the method.
Major reasons for unreliability
– Selection method may be ambiguous and unclear.
– person using the method. Clear perception of the behavior being measured. Will define standard as the basis for the evaluation.
Dash behavior being evaluated may be an unstable phenomenon that changes from time to time personal feelings rather than a stable personality characteristic.
Selection validity
– Construct validity. Degree to which a test measures a tear trait, such as intelligence. Measurements are done through detailed study of the test results and success of incumbents co on the job.
Content validity – agree to which a test measures attributes that are part of the job. Knowledge, skills, abilities.
– Criterion related validity. Correlation of test results to job performance, predictive, concurrent. Greater than overlap between the predictors and variables, the better the protector.
Selection methods
Category – assessment center. Method work samples. High reliability and validity.
Category talent assessments. Method – cognitive ability, test, physical ability, test, personality test. High reliability, moderate validity
category, interviews. Method – interviews, low reliability, and validity.
Category background method references, low reliability, and validity
Cost of bed hires can reach up to 30%
Career builder reports at 74% of companies that hired the wrong person for position lost an average of $14,900 for each bad higher.
$240,000 a year lost for bad hires
10% orientation and training next line – 23% servants and unemployment
– 8% recruiter fee new hire.
– 4% interview time internal employees
– 24% salary health and benefits.
– 21% workload increase on vacancy.
– 10% recruiter fee, bad higher
Applicant screening
– typically begins with an assessment. Match to job profile to candidate profile. Narrow the selection.
– newest trend is assessing applicant, social networking profiles.
Dash followed by a telephone interview.
– resulting with a list of top applicants.
Screening forms
Form types – resumes, application forms (short forms, long forms, targeted application forms, weighted application forms)
Form uses
– pre-screening device.
– job related non-discriminatory data.
– attention to red flags
Applicant system résumé format
– Reverse chronicle logical for work experience
– PDF file is universal will retain formatting.
– approved templates or similar resume layouts.
– common simple font. Bigger font sizes for headers, smaller font sizes for content, solid circle, or squared bullets to list highlighted achievements.
– label sections correctly with common terminology.
– Taylor resumes with the jobs keywords.
Types of application forms
– short form. At least extensive, range from one to five pages, often used for transfers or pro promotions. Useful for prescreen and candidates and positions with minimal skill requirements.
– long form. Provide space for additional information related to the job requirements. Advanced degrees or longer employment histories.
– job specific can be designed to gather specific information related to the position or profession. Appropriate for teaching, scientific careers, volume hiring and similar professions.
– waited. Develop to assist recruiters and evaluate in candidate qualifications or developed using job descriptions tends to reduce bias in the screening process. Must be redesigned whenever job requirements changed expensive to maintain.
Limitations of applications
– Impersonal selection procedure.
– asked for a limited amount of information.
– elicit biased information.
– mostly factual and fails to explain and individuals motives and situation.
– subject to interpretation of observer
Talent assessments
– Provide objective and standardize measure of human characteristics.
– Measure characteristics important to successful job performance.
– choose test I can improve the job selection process.