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coaching > Recognition & Recall > Flashcards

Recognition & Recall Flashcards

All material copyright Columbia Coaching Certification Program

1
Q

Which Competency matches with these Behaviors

A

Coaching Presence

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2
Q

Match the Coaching Tasks with the Appropriate Components

A

Developmental Frames

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3
Q

List the types and context of Response Modes

A

SUPPORTING

Affective: internal context

Objective: external context

Listening: communicates deep desire to understand and fosters clarification

CHALLENGING

Honest Labeling: direct, “straight-talk”, encouraging clients self-confrontation

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4
Q

Learning Outcome from ORID Data

A

O - facts and observable Data / learn contextual awareness (external)

R - reactions, emotions, senses / learn contextual awareness (internal)

I - patterns, themes, values / learn contextual clarity

D - options, goals, planning / learn informed action

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5
Q

Match the Coaching Tasks with the Appropriate Components

A

Exploring Options

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6
Q

Match the Coaching Tasks with the Appropriate Components

A

Entry / Contracting

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7
Q

Match Description with Competency

A

Questioning

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8
Q

Name our Guiding Principles

A

Adhere to High Standards of Ethical Conduct

Focus on the Client’s Agenda

Earn the Right to Advance at Each Stage of the Coaching Process

Gain Commitment through Involvement

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9
Q

List types of Data

gathered from ORID

& the related questions

A

Objective Data (what’s happening)

Reflective Data (what does it mean?)

Interpretive Data (how am I feeling or reacting?)

Decisions Data (what do I do. How do I respond?)

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10
Q

Match the Description with the Coaching Component

A

Feedback

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11
Q

Match the Coaching Tasks with the Appropriate Components

A

Growth & Renewal

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12
Q

Competency Cluster:

Co-creating the relationship

is made up of which Competencies

A

Co-creating the relationship

Relating

Coaching presence

Leveraging diversity

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13
Q

Match the Description with the Coaching Phase

A

Context

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14
Q

Match the Description with the Coaching Component

A

Entry / Contracting

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15
Q

Coaching Competencies :

Name the Three Clusters

A

Co- creating the relationship

Making meaning with others

Helping others succeed

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16
Q

Match the Description with the Coaching Component

A

Situation Analysis

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17
Q

Four Coaching Competencies that make up the Success Pyramid

A

Relating

Questioning

Coaching Presence

Listening

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18
Q

ORID sample questions

A

O - what is the history of the situation? What do we know about the situation?

R - what energizes you most about… what does this remind you of…

I - what’s the storyline here.. what have we learned so far…

D - what do you need to do… what will you do first… how will you prioritize…

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19
Q

Match the Description with the Coaching Phase

A

Conduct

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20
Q

Match the Description with the Coaching Component

A

Planning

21
Q

Guiding Principle: Build Commitment through Involvement

List the Practice for this Principle

A

Talk less, listen more by asking powerful, high-leverage questions and helping clients make discoveries for themselves

Realize that opposition and resistance is a natural part of the learning and change process, and is often a sign of involvement and should be explored with the client rather than stifled

Involve the client at every phase of the coaching process in defining their situation, determining their needs, exploring options and developing solutions

22
Q

Which Guiding Principle matches with these Practices:

Talk less, listen more by asking powerful, high-leverage questions and helping clients make discoveries for themselves

Realize that opposition and resistance is a natural part of the learning and change process, and is often a sign of involvement and should be explored with the client rather than stifled

Involve the client at every phase of the coaching process in defining their situation, determining their needs, exploring options and developing solutions

A

Guiding Principle:

Build Commitment through Involvement

23
Q

Match Description with Competency

A

Coaching Presence

24
Q

Match the Description with the Coaching Component

A

Execution

25
Q

Competency Cluster:

Making Meaning with Others

is made up of which Competencies

A

Making meaning with others

Questioning

Listening

Testing assumptions

26
Q

Match the Coaching Tasks with the Appropriate Components

A

Situation Analysis

27
Q

Which Guiding Principle matches with these Practices:

Help clients move from the general (or foundational work – quick wins to build confidence) to the specific (or more advanced work, outside of their comfort zone)

Help clients connect potential options to core organizational and personal values, linking each suggested intervention to their goals, wants or needs

Help clients make explicit the progress they have made toward their goals and the work yet to be done (i.e., their emerging “story”)

A

Guiding Principle:

Earn the Right to Advance

28
Q

Match the Description with the Coaching Phase

A

Content

29
Q

Match the Coaching Tasks with the Appropriate Components

A

Feedback

30
Q

Match the Description with the Coaching Component

A

Developmental Frames

31
Q

Guiding Principle: Earn the Right to Advance

List the Practice for this Principle

A

Help clients move from the general (or foundational work – quick wins to build confidence) to the specific (or more advanced work, outside of their comfort zone)

Help clients connect potential options to core organizational and personal values, linking each suggested intervention to their goals, wants or needs

Help clients make explicit the progress they have made toward their goals and the work yet to be done (i.e., their emerging “story”)

32
Q

Which Competency matches with these Behaviors

A

Contributing

33
Q

Guiding Principle: Focus on the Client’s Agenda

List the Practice for this Principle

A

Concentrate on the client’s context (personal and organizational), where they are in their learning and change process, change agenda, rather than your agenda

Make sure that everything you say, everything you do, every suggestion or recommendation you make, is of value to the client and promotes their agenda (i.e., aligned expectations)

Always ask yourself the question, “What’s in it for the client?”

34
Q

Match the Coaching Tasks with the Appropriate Components

A

Action Strategies

35
Q

Competency Cluster:

Helping Others Succeed

is made up of which Competencies

A

Helping others succeed

Reframing

Contributing

Business acumen

36
Q

Match the Coaching Tasks with the Appropriate Components

A

Execution

37
Q

Match Description with Competency

A

Listening

38
Q

Guiding Principle: Adhere to High Standards of Ethical Conduct

List the Practice for this Principle

A

Devise a clear definition and philosophical orientation to guide your practice throughout the coaching process; commit to continuous personal and professional development

Honor confidentiality and privacy—respect human and individual rights (“first do no harm”); acknowledge individual differences and diversity—strive for intercultural sensitivity (respect & dignity)

Manage personal boundaries with clients, avoid conflicts of interest, and adhere to all applicable laws

39
Q

Match the Coaching Tasks with the Appropriate Components

A

Planning

40
Q

Match the Description with the Coaching Component

A

Exploring Options

41
Q

Match the Description with the Coaching Component

A

Action Strategies

42
Q

Match the Description with the Coaching Component

A

Growth & Renewal

43
Q

Which Guiding Principle matches with these Practices:

Devise a clear definition and philosophical orientation to guide your practice throughout the coaching process; commit to continuous personal and professional development

Honor confidentiality and privacy—respect human and individual rights (“first do no harm”); acknowledge individual differences and diversity—strive for intercultural sensitivity (respect & dignity)

Manage personal boundaries with clients, avoid conflicts of interest, and adhere to all applicable laws

A

Guiding Principle:

Adhere to High Standards of Ethical Conduct

44
Q

Which Competency matches with these Behaviors

A

Questioning

45
Q

Which Guiding Principle matches with these Practices:

Concentrate on the client’s context (personal and organizational), where they are in their learning and change process, change agenda, rather than your agenda

Make sure that everything you say, everything you do, every suggestion or recommendation you make, is of value to the client and promotes their agenda (i.e., aligned expectations)

Always ask yourself the question, “What’s in it for the client?

A

Guiding Principle:

Focus on the Client’s Agenda

46
Q

Which Competency matches with these Behaviors

A

Listening

47
Q

Match Description with Competency

A

Contributing

48
Q

Which Competency matches with these Behaviors

A

Relating

49
Q

Match Description with Competency

A

Relating

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