Recognition M7

Question 1

How can a company help to foster a culture in which employees feel valued, they’re engaged in their work and they’re motivated to perform?

Answer 1

Through recognition programs

Question 2

What should be developed first when looking to implement a recognition program?

Answer 2

Recognition Philosphy

Question 3

What type of award is designed to be delivered spontaneously and at the time in which the behavior or the results are conducted?

Answer 3

Spot Awards

Question 4

Name the 7 Cash Rewards examples given for Formal Recognition awards.

Answer 4

1. Cash Bonuses
2. Paid time off
3. Stock Ownership
4. Paid Travel
5. Gift Certificates
6. Recruitment Bonus
7. Educational Grants

Question 5

Name the 7 non-cash recognition examples given for Recognition Award Programs.

Answer 5

1. Service Award (trophy)
2. Employee of the month
3. Certificate of recognition
4. Flexible work schedule
5. Telecommuting
6. Company swag
7. Reserved Parking

Question 6

What are the essential elements to establish for an informal recognition award program (i.e. Spot Awards)?

Answer 6

1. Financial Limit must be set
2. Administrative Responsibility
3. Define the Program
4. Eligibility
5. Behavior/performance qualifications

Question 7

If a senior manager asked what the value of recognition programs are, which is the best answer?

A. They accelerate organizational performance
B. They don’t require a budget
C. They substitute for some of an employee’s basic salary
D. They eliminate the need for performance reviews

Answer 7

A. They accelerate organizational performance

Question 8

How can recognition best drive business results?

A. Eliminate the need for pay increases
B. Provide upper management with opportunities for exposure
C. Strategically align recognition to business goals
D. Enable employees to recognize their friends’ achievements

Answer 8

C. Strategically align recognition to business goals

Question 9

At a departmental meeting, one employee was awarded a framed certificate for her role in a major team project. The manager overheard some of that same team’s members complaining that none of them had received a certificate. Which essential element for success did the manager miss?

A. Link to performance evaluation
B. Reward group or team accomplishments
C. Employ meaningful rewards
D. Have clear monitors in place

Answer 9

B. Reward group or team accomplishments