Recalls Flashcards

1
Q

What is a product recovery?

A

May be a recall, product withdrawal, stock recovery, or correction.

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2
Q

What is a recall?

A

Removal from sale of a product that violates the legislation and represents a health hazard to the consumer

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3
Q

What is a correction?

A

E.g., A car manufacturer does repair work on faulty brakes, or a few years ago Dell computers sent out a disk to all people who had purchased a computer as there was an error in the operating system for the computer.

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4
Q

What is a stock recovery?

A

A stock recovery is when the product hasn’t left the control of the manufacturer.

For example, the QC department determines that all of yesterday’s production is packaged underweight. It is not a health hazard, but they don’t want to sell underweight product to their consumers. The product is still in their warehouse, so they just put it on hold.

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5
Q

What is a product withdrawal?

A

A product withdrawal is when the product doesn’t violate legislation but might be out in the store. For example, the product is approaching its code date. The company pulls it from the store and returns it to the factory.

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6
Q

What is a food safety recall?

A
  • An effective method of retrieving products that may represent a health hazard to the consumer
  • An action taken by a manufacturer, distributor, or importer to protect publich health
  • An action taken in conjunction with regulatory agencies, with wide exposure to public view.
  • Voluntary
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7
Q

What is the most serious type of recall?

A

Class I: reasonable probability that use of or exposure to a violative product will cause serious adverse health consequences or death

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8
Q

Severe health repurcussions are rare in class 2 recalls.
True or False?

A

True.
Class II: use of or exposure to violative products will cause temporary adverse health effects or where the probability of serious adverse health consequences is remote.

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9
Q

Severe health repercussions are common in class 2 recalls.
True or False?

A

False.
Class II: use of or exposure to violative products will cause temporary adverse health effects or where the probability of serious adverse health consequences is remote.

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10
Q

Describe a class II recall.

A

A situation in which the use of or exposure to a violative product is not likely to cause any adverse health effects.

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11
Q

What are the responsibilities of the CFIA regarding food recalls?

A
  • Administer and enforce all Agricultural Canada legislation related to food inspection, agricultural inputs, and animal and plant health.
  • Enforce provisions of the FDA and consumer packaging and labelling act as they relate to food.
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12
Q

How does the CFIA help during a recall?

A
  • They will provide scientific, technical and operational advice.
  • They will not carry out the recall for the company.
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13
Q

Which types of recalls require a public warning? Are they always necessary?

A
  • Class 1 or 2 recalls
  • Only when other means appear inadequate
  • Only when decided by the CFIA
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14
Q

How is product traceability assured?

A
  • Product name, size, brand
  • Product code
  • Quantity produced
  • Quantity in possession
  • Quantity in distribution
  • Distribution area
  • Reason for recall
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15
Q

What are product coding requirements?

A
  • Code/lot numbers are permanent and legible (Best before date)
  • Establishes day, month, year food produced
  • Interpretation of codes available when required
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16
Q

What are distribution record requirements?

A
  • Customer names, addresses, telephone numbers
  • Production records
  • Current and distributed inventory records
  • Traceability down to a particular code or lot number required.
17
Q

What is the recall team responsible for? [3]

A

(1) Advance preparation, (2) making the decision to recall a product and (3) conducting the recall

Back-up person for each function required.

18
Q

What recall members are required?

A
  • Coordinator
  • Technical staff
  • Production/supply chain
  • Distribution
  • Sales/marketing
  • Purchasing
  • Finance
  • Legal/public relations
  • Consumer services
19
Q

What does a written recall procedure include?

A
  • Identifies the recall coordinator
  • Spells out functions and responsibilities of personnel
  • Defines methods to ID, locate, and control recalled product
  • Investigates other potential affected products
  • Monitors effectiveness of recall
20
Q

What is the most common cause of adverse reactions?

A

Undeclared ingredients.

21
Q

How does an undeclared ingredient get into a food product?

A
  • Carry-over
  • Inappropriate use of rework
  • Ingredient changes
  • Incorrect labels
  • Incorrect list of ingredients
  • Unknown ingredients in raw materials
  • Misrepresentation of common names
22
Q

What is the most common type of recall?

A

Class II
Allergens

23
Q

What does a product recall cost?

A
  • Investigation costs
  • Logistics costs
  • Disposal costs
  • Lost profis
  • Damaged reputation
24
Q

How often should a mock recall be conducted and why?

A

Every 2 years
To ensure all recall processes are effective